Home care in York
Visiting care and home care in York
Situated on the edge of the stunning North York Moors, York is full of rich historical landmarks such as York Minster and the city walls. A beautiful city that was once known as Jorvik, York is lavished with history and culture – as well as a dedicated team of Helping Hands carers.
Fully regulated by the Care Quality Commission (CQC), we are the only home care provider to be endorsed as a Centre of Excellence by Skills for Care.
Our team offers regular calls with visiting home care and full-time live-in care for those with more complex health needs but who wish to remain living in their own home. With care plans tailored to your requirements, you are in complete control as your needs change, and every customer is matched with the most suitable carer based on their personality and interests.
Call us today for more information on how home care could be the ideal option for you.
Quality care provided in your own home
Home care from our York team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the York care team
Regional Care Director
As the Regional Care Director for the north, I am responsible for all types of care delivery to our customers - whether it be live-in care or our hourly service. My role involves ensuring that our carers deliver a consistent and seamless high quality of care to our customers. I manage a team of dedicated, hardworking people who strive to deliver a fantastic service. Following a highly successful career in welfare to work, recruitment and training, I wanted to look at a fresh challenge, and following some research and numerous conversations, I believed that the care sector would be a good fit and that I could easily transfer my skills and experience into this role.
Head of Live-in Care, North
Area Care Manager, North
Reviews and credentials
4.9 out of 5 | Based on 37 reviews
We are actively collecting and monitoring our reviews and feedback for York to ensure our customers receive the best possible live in and home care service.
Other care we provide
Home care York - tailored to suit you
Helping Hands began in a small town in Warwickshire in 1989. It was founded as a way to ensure that those who needed more support were able to receive the care they needed, without having to move from the comfort of their own home. Thirty years later we have grown exponentially, and we are proud to be able to bring personalised, expert home care in York to families and beyond.
We understand that everybody has their own unique requirements – regardless of their condition. Here at Helping Hands we celebrate and encourage your individuality, so whether you enjoy walking past the old shops of the Shambles or cheering on the York City Knights, the team are here to ensure that you are able to continue to do the things you love – just with a little help along the way.
You may need 30-minute drop-ins to support you with your household chores, or perhaps you are living with a progressive condition that requires more intensive support. With 30 years’ experience and expert training for each of our carers, we’re here to support you with whatever it is you need. What’s more, with an incredible team of clinical nurses to support our carers, we’re fully equipped to help with anything from PEG feeding and catheter management to hoisted transfers and neurological support. Explore our home care in York services today.
Live in care York - 24/7 care and support
Live-in care from Helping Hands is so much more than just practical care. With round-the-clock support from the Live in Care in York team, you have the freedom to choose exactly how to live your life with the added comfort of knowing that you have a helping hand whenever you need it.
Our team will work with you to provide a bespoke, unintrusive live-in care package that is centred entirely around you and your needs.
We understand that accepting the need for more intensive support can be unnerving, especially if residential care doesn’t feel like the most ideal option for you. That’s why the team will work with you to alleviate any worries you may have and ensure that you have the information, guidance and support you need to feel safe and independent in your own surroundings.
The difference between Helping Hands and a care agency in York
Putting aside their expert training and their vast experience in the industry, our carers all share one very important quality: kindness. We are proud to have been providing dedicated home care services to families across the UK for over 30 years, but this wouldn’t have been possible if it wasn’t for our wonderful team of carers that go above and beyond for our customers every day.
Each of our carers complete a comprehensive in-house training course that covers modules such as moving and handling, dementia awareness, medication administration and safeguarding. They also receive full background checks, including Disclosure Barring Service (DBS) screenings.
Private care in York
We pride ourselves on supporting our customers to the very highest standards at Helping Hands, and because we’re providing exemplary levels of private care, you and your loved ones can be assured that you’ll always see the benefits of care at home. Our friendly and knowledgeable customer care team will explain your options to you and ensure that every aspect of your care is understood, while our carers will make such a difference to your daily life and support you to live out your full potential.
With 850,000 people living with dementia in the UK, it is incredibly important that the right information and support is easily accessible for anyone that needs it. And as one of the leading dementia care specialists in the UK, we are here to provide that guidance to you and your loved ones throughout each step of your journey with dementia.
Your bespoke care package will be fully flexible to your changing needs and thanks to your personalised support plan, you’ll always remain at the centre of your care journey, every single day.
Branch information
Front Street,
York,
Yorkshire,
YO24 3BL