As we get older, certain tasks can become more difficult to complete, such as housework, making beds, and going grocery shopping. Due to age-related frailties, an ongoing condition, or an accident, you may find that you’d benefit from some additional support at home, even though it can sometimes be difficult to admit it. However, Helping Hands’ amazing local team will provide home care in Monmouth and support you however you need them, offering care on a visiting or live-in basis to suit your needs.
Whether you’re struggling to make the beds, vacuum the living room, or make yourself nutritious meals, we can help. It’s not just tasks inside the house that we can support you with, as our amazing careworkers will support you to access the local community, attend appointments, and keep up with friends. Regardless of the condition you’re living with, we’ll have supported other people living in similar circumstances, so you can trust us to keep you as independent as possible in the home you love.
Our care packages are always tailored to the person we’re supporting, we don’t believe in a ‘one size fits all’ approach. This means that you’ll be at the centre of your care journey at all times, keeping you comfortable at home, whether you need us on a visiting or live-in basis. You’ll have a personalised support plan that details exactly how you like things done, so your care will always be delivered consistently.
You and your loved ones need to be confident in the people who are coming into your home, knowing that their background has been thoroughly checked before they are allowed to care for you. They will be fully DBS screened and their references checked, so that you’ll be happy and comfortable with who we send to you. Vitally, they’ll have excellent personal qualities of compassion and kindness, meaning they’ll always have your care at heart. We look after them as well as they look after you though, offering development opportunities whenever possible, and mandatory refreshers that keep their skills up to date. We build on their existing experience so that they’re always at the forefront of industry developments, motivating them to remain with us. We promote from within when we can too, and many of our managers began as careworkers and have built a career with us over several years. You and your loved ones can also be reassured that our services are fully regulated by the Care Quality Commission and Care Inspectorate Wales.
Our friendly customer care team will be able to answer all of your questions around elderly care, either over the phone, on our website’s chat form, or in person at your local branch. To discover the nearest location to you, check here.