Community Care in Monmouth

Community care is a satisfying alternative to having to move out of your precious home. Maybe you live with a beloved long-term partner or pets who mean the world to you? This means you have even more reason to remain in your home to receive support, and with Helping Hands you can do just that. Whether you need help to get over an illness or accident or are just finding everyday tasks a little more difficult, our amazing careworkers will be able to help, on either a visiting or live-in basis.

Community care is for anyone, regardless of complex or straightforward support needs. We design and deliver your own package of care tailored to your exact requirements, taking note of everything that makes you unique and the little details that make you feel at home. You may need support with getting to appointments, doing your shopping, or visiting friends, or perhaps it’s more personal help you need, such as getting out of bed or taking a shower. We can support you with every aspect of your daily routine so that you continue living as independently as possible, while enjoying your everyday life with a careworker who’ll quickly become a friend. And, because our visiting and live-in services are fully regulated by the Care Quality Commission and Care Inspectorate Wales, you’ll receive exceptional support from dedicated people who always have your wellbeing at heart.

Our amazing careworkers do everything – from companionship and help with housework, through to supporting our customers through their last hours. Because of this, we only accept people to work for us who are naturally compassionate, as that’s the one thing we can’t train them to be. For everything else, we provide superb skills support and opportunities to progress, while valuing their previous experience and encouraging them to progress with us. Many of our managers began as careworkers with us, which is how we know that our culture of person-centred care will always be implemented at every level.

To learn more about your community care options in and around Monmouth, have a chat with our friendly customer care advisors, available seven days a week. You can also find answers to all of your questions on our website, where you can arrange for us to call you back. You can also pop into your closest branch if you’d like, and you can find the details here.