See why 300+ families joined us this year

Join hundreds of other families swapping to Helping Hands care from across the UK

Male carer sitting on sofa elderly male playing cards

Most common reasons for switching care providers:

Needing more care

If you’re currently receiving visiting care and are now in a position where you need to take the next step on your care journey, you may wish to take this opportunity to reassess your options and to find a new care provider who specialise in live-in care.

Moving from a care home

You may have placed your loved one in a care home as a temporary measure, or perhaps they’ve been there for a while and are missing home comforts. Our live-in care team can support a seamless transition from care home to family home.

Poor quality of care

It can be incredibly frustrating for the whole family when a care provider repeatedly lets you down, as you want to know you’re in safe hands. We’re the UK’s most widely-trusted home care provider, having helped tens of thousands of people over the years.

Leaders in the market

Let the numbers do the talking!

Rated as the best home care provider* in the UK with over 3,450 official Trustpilot reviews.

4.8 / 5

out of 5

3,450 reviews

reviews

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4.6 / 5

out of 5

164 reviews

reviews

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4.8 / 5

out of 5

687 reviews

reviews

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4.6 / 5

out of 5

629 reviews

reviews

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*Data provided live from Trustpilot.com 2023

Call a care professional today

Get the conversation going today

0330 037 6958

How we do things differently

Why customers swap to Helping Hands

Person-centred support

Your live-in care plan will be fully tailored to your personal needs and wishes, so that you can fully benefit from your carer’s support

Compassionate, expert carers

All of our carers are handpicked for their kind, empathetic personalities, and receive our comprehensive live-in care training

Fully regulated

Every aspect of our care services is regulated by the Care Quality Commission (CQC) or Care Inspectorate Wales (CIW)

Local service with wider support

Your local care team are a constant source of support, but you have the reassurance of knowing we’re a nationally trusted provider

Continuity of care

Your care provision will be fully managed, meaning we’ll provide cover if your regular carer is taken ill or needs a holiday

A holistic approach

We adopt a holistic approach to care, so our support is designed to help you and your family both today and in the long term

How we do things differently

Three simple steps to swap your care with us

Receive live-in care in less than 24 hours.

Starts with a quick call to understand your needs Let us understand your situation so we can support you and match you with the right carer for you

0330 037 6958

Choose from carers who best match your lifestyle From understanding your care needs we will present you with several options that fit your needs and leave the decision to you

Discover our carers

Meet your carer, begin care as soon as possible! We can ensure your care is set up and running as soon as possible - providing you with care right when you most need it

Call a care professional today

0330 037 6958

Our carers in your area

The right carer, Picked by you

Discover our carers

Our reputation

What people think about Helping Hands

Read our reviews on Trustpilot to find out what our customers are saying about our live-in care services.

FAQs

How easy is it to swap care providers?: At Helping Hands, we’re committed to making every aspect of your care as straightforward and stress-free as possible - and that starts from your very first phone call to us. We’ll ensure your switch to us is smooth and seamless, and that you start receiving care from a friendly, expert carer straight away so there’s no pause in your live-in support.
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What is live-in care?: Live-in care is when you have a fully trained carer living with you in your home, offering round-the-clock support for constant peace of mind. They will support you based on your individual care plan that has been carefully created with your live-in care manager, offering the person-centred care you need as and when you need it.
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How much does live-in care cost?: Our live-in care costs are dependent on the intensity of your care needs; however, the starting prices are £1,650 per week for a single person, or £1,650 per week for a couple.
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What can a Helping Hands live-in carer help me with?: Anything you need them to! Your live-in carer will be fully trained to meet all of your specific care needs, ranging from personal care and mobility support to companionship and help with keeping on top of the housework.
How can I arrange live-in care?: You can arrange live-in care by calling our friendly customer support team today, or by contacting us via our website and arranging a call back at your convenience.