Home care in Willenhall
Visiting care and home care in Willenhall
Willenhall is located between Wolverhampton and Walsall, historically in the county of Staffordshire but today part of the Black Country in the West Midlands, made famous and established during the Industrial Revolution.
Helping Hands also has proud beginnings, starting in 1989 as a small one-branched operation and now extending across the majority of England and Wales. We have worked hard to become one of the leading home care providers with a visiting service that can come to you from just 30 minutes a week and a live-in service for around the clock care.
Quality care provided in your own home
Home care from our Willenhall team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 45 minutes up to several hourly or overnight calls throughout the week.
- From 45 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Willenhall care team
Branch Care Manager
As the Branch Manager for Helping Hands Walsall, my main role is to ensure that we provide a high quality and safe service. I make sure that the branch runs smoothly day-to-day ensuring that both customers and carers are happy. Our main goal is to ensure that we provide person centred care and achieve positive outcomes. I joined helping hands in February 2019 but have worked in care for over ten years, starting as a carer for a nursing home in Wolverhampton. I have worked with people with various needs and dependency levels. I became a senior carer for the dementia unit and this quickly became my main passion. I became a dementia friend and began to actively raise money for the Alzheimer's society. I joined Helping Hands as a care Coordinator for the Wolverhampton branch and I am now Branch Manager for Walsall. After caring for my grandad, who had Alzheimer's, I knew my calling was to work in the health care sector. I am extremely passionate about keeping people at home in their own environment and with their routine. A bit about me - I enjoy spending my free time with family and friends. I have two young children and two dogs. My ideal day would be a trip to the farm or zoo, followed by a picnic in the park. I enjoy listening to music and cooking/trying new food.
Area Care Manager, Central
Regional Care Director, Central and New Branches
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Willenhall to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other services we provide at this branch
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Home care Willenhall
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Since 1989, we’ve been providing the highest levels of visiting care for our customers, meaning that you can be confident in our claims when we say we’re the UK’s homecare specialist. We tailor your care completely around you, meaning that your routines are always respected, and you’re placed at the centre of your own care journey. Whether you need support with medication, meal preparation, housework, personal care, mobility or much more, you can be sure that you’ll get the highest levels of support from Helping Hands.
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Willenhall live-in care
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Our live-in care service promotes your independence at every stage, so you’ll never feel as if there’s a stranger living in your house; rather you’ll have a welcome friend who’s there to ensure you live your best life possible. By having someone with you who’s available to care and be company for you around the clock, you’ll benefit from never being alone at home, which is reassuring for both you and your loved ones. Our discreet carers will never be under your feet though, knowing you’ll sometimes want time to yourself, even if you have complex care needs.
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Better than a care agency in Willenhall
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We are not an agency; we are a private home care company who directly employs all of their carers so that they don’t have to worry about anything except supporting you. We are also open and transparent about our fee structure, meaning that you’ll know what to expect when your bill arrives, avoiding nasty surprises like referral fees and other ‘hidden’ extras.
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Tailored domiciliary care
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With our flexible packages of domiciliary care, we can ensure that you remain at the centre of your care experience at all times, thanks to the dedication of our incredible carers. Compared to residential care, home care means you get to stay in comforting and familiar surroundings, enjoying one-to-one care and your own routines and preferences, rather than being forced to get up and eat your meals at times to suit the establishment.
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Home dementia care
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When you’ve been diagnosed with dementia it can be a very uncertain time for both you and your loved ones and even though you may not require dementia care right away, it’s important to know there is a dementia specialist company who will be there when you need us. Remaining at home can help to reduce anxiety and confusion thanks to the familiarity of surroundings, and our amazing carers will be by your side every step of the way as your condition progresses.
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Respite care for short-term support
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If you’re not keen on going into residential care, even temporarily, then respite care at home could be the solution for you. Regardless of the circumstances, our carers come to you, meaning that your routines and preferences still get respected and your care will continue uninterrupted until your regular carer returns. Perhaps you’ve never had care before and you’d like to try it at home for a few days, or perhaps it’s an emergency and you need someone there within 24 hours? We can help.
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Supportive elderly care
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As we get older, tasks can become a little more difficult, especially if you’re living with a condition or the frailties associated with ageing. You could struggle on yourself with annoying daily tasks such as vacuuming, laundry and meal preparation, or you could talk to us about elderly care. Perhaps you’re less confident getting in and out of the bath or shower and would appreciate some support with personal care, our carers will be able to do that and much more to help you live well at home.
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Fully trained carers in Willenhall
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We believe we’re the industry leading home care experts, thanks in no small part to the amazing carers who work for us. We only employ the most compassionate and empathetic people to be our carers and it shows in the exemplary service they offer to our customers. We train them well and offer opportunities for professional development as a thank you for all their hard work, and in addition to our full regulation by the Care Quality Commission and Care Inspectorate Wales, we’re also accredited by the Dementia Action Alliance and founder members of the UK Home Care Association.
Branch information
60 Bridge Street,
Walsall,
West Midlands,
WS1 1JG