Everyone is different and that’s represented by the differences in care that we deliver for all of our customers. There is no such thing as a ‘one size fits all’ approach in care provision and our carers work hard to ensure that every customer is satisfied. They are guided by a personalised support plan which will be compiled by one of our management team, in conjunction with you or your decision makers; a flexible document that will be constantly reviewed and updated to ensure that it represents exactly how you like your care delivered. Whether you have one visit a week, several calls a day or full-time, live-in care, we will work tirelessly to ensure that you are satisfied and supported exactly as you wish.
You may be contemplating home care because you’ve discovered that some everyday tasks are harder to do then they used to be, or perhaps you’re recovering from a fall or illness that means you could do with some extra support. Regardless of the reasons, if you aren’t managing at home and can’t bear the thought of leaving the place you love then talk to the helpful team providing home care in Torquay.
Carers for limited hour visits
Whether you need a visiting carer once a week, several times a day or overnight care, the Torquay team will be able to help. They’ll support you with your mobility needs, medication, meal preparation and more, and you’ll be supported by a detailed, personalised support plan which will ensure your care is always exactly as you want it.
Intermittent long-term visits
Whether you’re the carer, looking after a family member, or perhaps it’s the long-term carer who is looking for a break, taking regular time off is essential for anyone who cares for someone else, to ensure that you get a chance to recharge your energy and keep yourself well. Respite Care from the Torquay branch means you can have someone continue the customer’s care with the minimum of disruption, thanks to the detailed support plan that will ensure everything is done just as it always has been.
Carers for immediate situations
When emergency care is needed it can be incredibly stressful, so why not let Helping Hands arrange everything for you? Whether your loved one is being unexpectedly discharged from hospital, need support after a fall or want to return home for their last few days, the compassionate team in Torquay will be able to ensure everything goes as smoothly as possible and a carer is in your loved one’s home within 24 hours.
Karen and her friendly team of carers and support staff will deliver to you the highest standards of quality care, supported by the flexibility you’ll have to review things as your circumstances change. All of the carers are recruited locally, meaning that you’ll be supported by people who know the area, so if you enjoy a day out at the seafront, they’ll enjoy it as much as you will. Our carers are highly trained and continually update their knowledge throughout their employment, which reassures you that everyone coming into your home is going to be able to support you to the highest standards. We are also proud to be regulated by the Care Quality Commission (CQC), who consistently rate us, and our Torquay branch, as ‘Good’.
Call us today to discover more about how we could be supporting you or a loved one to live their best life, independently in their own home. Our customer care specialists are available seven days a week to advise you, so why not call today?
