Home care in Swindon

With 30 years’ experience under our belt, we are committed to ensuring that anyone in need of support is able to stay in their own home without affecting their wellbeing or independence.

We understand how important it is to be in control of your care and decide when and how you receive support, which is why the team will work with you to find the best solution and level of care that you need. Whether you’re living with a dementia diagnosis and need regular calls throughout the day or if you require a little companionship once a week, the Swindon team will be there to support you as and when you need it.

It’s not just the practicalities that we’ll take care of; having the same familiar face to pop in and see you everyday can make a real difference to your emotional wellbeing. With home care from a Helping Hands carer, you’ll not only gain extra support for day-to-day activities – you’ll gain a friend too.

Live-in care in Swindon offers a much more in-depth and intensive level of support and is more suitable for those living with long-term health conditions, complex care or couples who need extra assistance.

With support from our team of experienced clinical nurses, we’re also able to cater for complex care needs such as tracheostomies, stomas, catheters and PEG feeding, enabling even more people to stay in the place they know and love: their home.

At Helping Hands, we believe we’re a better option than a care agency because we’re a private care provider. That means that you can have absolute confidence that we employ all of our care staff directly, whereas many care agencies will expect the customer to be responsible for paying their carer. We want to make your life as straightforward and stress-free as possible, so we’ll always take care of payments and all the fiddly, time-consuming admin and paperwork that comes with them. We also enrol all of our carers on our company-wide, award-winning training programme which fully equips them to provide you with wonderful care. And, to give our customers total peace of mind about our commitment to providing exceptional standards of care each and every day, all of our care services are independently regulated by the Care Quality Commission and Care Inspectorate Wales.

Many are now choosing domiciliary care for themselves or their loved ones because it gives you back the control and choice over your care. If you need an extra pair of hands to help around the house and with preparing meals, but not necessarily with your personal care – then domiciliary care could be the perfect option for you.

The Swindon team will get to know you and find the most appropriate schedule for you. Even if your care needs change, her team will adapt to this and be flexible to what you need and when you need it.

As one of the industry’s leading dementia home care providers, we understand how unsettling and worrying it can be following a dementia diagnosis. The team will be with you every step of the way to talk through any uncertainties and questions you may have about your symptoms and care options.

They’ll even help you to work through your diagnosis with tools such as a Life Story Book, which can act as a wonderful reflection of your life and help you remember your fondest memories, likes and dislikes without becoming distressed. And with our Dementia Care Experts on hand, we can help with more complex needs or queries you or your family may have about dementia.

With elderly care from Helping Hands, you are choosing a service that puts you at the very centre and allows for your wants and needs to be catered for, no matter what they are. And whether you’re living alone or with your partner, we’ll keep in mind your wishes and how much you want to be involved in your own care. So, if you need support to get washed and dressed but like to brush your hair and wash your face by yourself, we’ll step back and let you lead the way.

The Swindon team can also help with gardening, cleaning, laundry, shopping and even taking you out to Swindon town centre for a spot of lunch or shopping. Equally, if you prefer to sit in your garden or listen to the radio whilst reading the newspaper, we’ll make sure your plants are watered and that we collect the daily newspaper for you.

Care needs can often arise at a moment’s notice, which can mean that you’re not prepared for any changes that you might have to make to your routine. But with respite care from the Swindon branch, you won’t have to make any changes or worry that you won’t have any support. In as little as 24 hours, we can arrange for a carer to stay with you and step in when you need us the most.

Respite care can also be suitable if you decide to take a trip alone, with your carer or family, but don’t want to think about who is going to look after you and how you’re going to manage. One of our expert carers will accompany you on your holiday and take care of all of your requirements, so that you can all enjoy a much-needed break.

We’re extremely proud of all of our carers and the length they go to support others with their everyday lives or in times of need. Their willingness to go the extra mile is what sets them apart from others, and it’s this quality that we look for when recruiting for our care teams.

Each of our carers receive full background checks, including Disclosure Barring Service (DBS) screenings, and go through a comprehensive, award-winning training programme that covers manual handling, first aid, dementia, medication and safeguarding.

To ensure that we’re providing a safe, responsive and effective service, we are constantly monitored by the Care Quality Commission (CQC), who ensure that our practices are up-to-date across all of our branches and services. We are also one of the founding members of the Homecare Association (HCA), who represent various care organisations that are committed to providing the highest standards of care across the UK.