Home care in Southend-on-Sea
Visiting care and home care in Southend-on-Sea
A resort town on the Thames Estuary in Essex, Southend-on-Sea is a beautiful and traditional seaside town full of stunning scenery and activities to appeal to all ages. But making the most out of your local area can be difficult when you’re in need of some extra support; that’s why we have a dedicated team of Helping Hands private carers that are local to you to provide person-centred care within the comfort of your own home.
Whether you require a companion to help with household chores, or a friend who is available to assist you around the clock, our visiting and live-in carers are on hand to help vulnerable people with all manner of conditions, as part of a bespoke package that is tailored to them.
Quality care provided in your own home
Home care from our Southend-on-Sea team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Southend-on-Sea care team
Branch Care Manager
Hello, I am Janet Payne and I am the Branch Care Manager for Helping Hands Southend On Sea. As a Branch Manager it is my role to lead my branch and the care team for Southend, Chalkwell, Westcliff, Leigh on Sea, Rochford, Rayleigh, Great Wakering, Little Wakering and the surrounding areas. My role is to ensure that the service and care we are providing is delivered to the highest possible standard and to build positive and engaging relationships with our customers and their families. I am a wife, a proud mother and grandmother to two children and four beautiful grandchildren. I very much enjoy spending time with my family and strive to be the best I can be. My hobbies are driving, shopping for shoes and handbags, and dining out.
Area Care Manager, South East
Regional Care Director, South East
Reviews and credentials
4.9 out of 5 | Based on 19 reviews
We are actively collecting and monitoring our reviews and feedback for Southend-on-Sea to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other services we provide at this branch
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Home care Southend-on-Sea
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With care visits starting from 30 minutes all the way through to overnight stays, the team are here to provide person-centred care in your home, meaning that you don’t have to worry about the upheaval of moving into residential care and away from the home that you know and love.
Whether you need support with your personal care, household chores or someone just to enjoy a cup of tea and a chat with, the team will work closely with you to gain a full understanding of your needs and preferences, so that we can tailor your support around everything you need to remain happy and healthy at home.
And if your care requirements change or your symptoms begin to progress, our Southend-on-Sea team can quickly adapt to your needs to ensure that you are always receiving the same high-quality care. So if you started your care package to help you with your household chores but you have recently received a diagnosis for a progressive condition, we’ll ensure that we are always ready to put extra support in place as soon as you need it.
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Continuous support with live-in care in Southend-on-Sea
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The need for live-in care in Southend-on-Sea can arise at any time. It may be that the care you receive is no longer enough to meet your requirements, or perhaps you are living with a progressive condition and you would like more intensive support as the symptoms progress. With live-in care from the team, we’ll ensure that you always have the support you need to enable you to stay in the comfort and familiarity of your own home – regardless of your condition.
Read more on what is live in care here.
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Domiciliary support that gives you control of your care
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Domiciliary care is quickly becoming a popular way of receiving care, because it enables you to have control over the frequency and intensity of the support you receive. Whether you are living with a condition that affects your mobility and you would like some help with getting out into the community, or you are in your more senior years and you would simply like someone to pop in for a cup of tea and a chat – we’ll work with you to provide a personalised support package that focuses entirely around you and your needs.
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Dementia care for total peace of mind
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As an umbrella term for over 100 different conditions, dementia can affect each person living with their condition in different ways, and finding the right support for you or your loved one can be difficult. It may be that your loved one needs regular reminders to take their medication or support with preparing a nutritious meal, or perhaps they often have moments of disorientation or they are experiencing aggressive spells in their behaviour. Whatever it is you need help with, the team are here to provide sensitive and empathetic guidance and support to you and your loved ones through every step of your dementia journey.
When living with dementia, familiarity is key; that’s why our Southend-on-Sea dementia care team will work closely with you and your loved ones to keep you safe and comfortable in the place you know best.
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Elderly care to support your independence
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Aging is inevitable, but just because we are growing older doesn’t mean we should start making sacrifices to the way we want to live our lives. With a helping hand from our Southend-on-Sea team, you won’t need to give up your home, hobbies or way of life.
Whether you are living with your partner and you are finding it more difficult to support each other like you used to, or you are living alone and you would just like a friendly face to pop in for a cup of tea and a chat every now and again; whatever your requirements are, we’ll be there for you.
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Respite care for as long as you need it
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Being a carer for your loved one is one of the most rewarding jobs in the world, but taking time out to have some rest and recuperation is vital. We understand that it can be unnerving to leave the care of your loved one in the hands of someone else, but our respite carers around Southend-on-Sea will provide a seamless transition between carers and ensure that your routines are followed to a T, so your loved one is receiving consistent, high-quality care.
Respite care is also available if you are looking for some short-term support for one reason or another. You may be returning home from hospital due to an unexpected illness or injury and would like some support on your road to recovery, or perhaps you are looking to take a weekend trip away with your family but you feel that you could use some extra support whilst you’re away from home. With respite care from the team, we’ll work closely with you to ensure that you have the support you need, for as long as you need it.
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Fully qualified carers in Southend-on-Sea
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Our Southend-on-Sea carers are committed to only providing the highest level of care possible. And to make sure that they have all the right skills and expertise to support our customers, our carers go through a comprehensive training programme prior to joining the Helping Hands team, covering modules such as moving and handling, safeguarding and personal care. But with their expert training and professional experience aside, each and every one of our carers must have one very important quality to become a part of our team: kindness.
We are the first and only home care provider to be endorsed as a Centre of Excellence by Skills for Care and we are also fully regulated by the Care Quality Commission (CQC), which means that we ensure that we are always following the most up-to-date practices and providing a safe, efficient and responsive service.
Branch information
185 Woodgrange Drive,
Southend-on-Sea,
Essex,
SS1 2SF