Home care in Southampton
Visiting care and home care in Southampton
A port city on England’s South coast that is historically known for the Titanic’s departure, Southampton is famous for its historic docks and heritage connections.
Remaining part of the local community and preserving your independence is incredibly important to us, that’s why here at Helping Hands we’re delighted to provide bespoke care plans while you remain in the comfort of your home.
Quality care provided in your own home
Home care from our Southampton team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Southampton care team
Regional Care Director
Hi, I’m Adam and as Regional Care Director, I’m responsible for making sure that all the customers we help day-in day-out across the South West and South Wales are looked after brilliantly. In order to do this, we need to have the very best carers and support teams there for them so that they can thrive within Helping Hands and do what they do best: care. I think we do everything possible to really understand our customers’ needs and then do everything possible to find the right carer for them. Our carers do a wonderful job, and they are special people who are ‘hardwired’ to care.
Reviews and credentials
4.9 out of 5 | Based on 22 reviews
We are actively collecting and monitoring our reviews and feedback for Southampton to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other care we provide
Home care Southampton - care to suit you
For over 30 years, we’ve provided friendly, compassionate and professional care to our customers, allowing every one of them to remain in their own home. Whether you require a 30-minute drop-in once a fortnight or several overnight stays, our Southampton home care team are available, any time of day.
Our award-winning training programme ensures each of our carers are provided with the knowledge and skills to support all aspects of care, including mobility support, housework, medication administration and more advanced assistance for conditions such as Parkinson’s, Alzheimer’s, cerebral palsy and many more.
We fully understand circumstances do change and emergences can occur, that’s why our Southampton team are proud to provide fast and reliable care for those last-minute needs, giving you and your family peace of mind.
The Southampton team can provide bespoke care plans, built by and around you, and are also able to cater for the following care needs:
- Personal care – Help you get washed, dressed and ready for the day ahead
- Medication – Ensure you take your medication on time and collect your prescriptions promptly
- Routine calls – Regular checks are great for peace of mind, and even better over a cup of tea
- Mobility support – Helping you get out and about in the local community, around the house and in and out of bed
- Companionship – Whether it’s tea and cake at home or in the local café, there’s no need to be alone
- Household duties – From dusting and polishing to cleaning the fridge out, our carers can help you with all household tasks
- Health and nutrition – Homecooked food always goes down a treat! Our carers are available to prepare and cook healthy and nutritious meals for you
Live in care services & tailored support
Remaining at home is important, whether that’s with your beloved pet, your family or your partner. That’s why we’re here to provide live-in care in the place you feel most comfortable.
Regardless of your condition or needs, our team providing live in care in Southampton are fully-trained to support all of our customers and will provide a personalised care plan built around your needs, personality and interests, making sure you’re matched with the perfect carer.
Discover more on what is live-in care here.
The difference between Helping Hands and a care agency in Southampton
Although a fully managed care provider like Helping Hands Southampton and a care agency both provide care to you in the comfort of your own home, there are several key differences between the two services.
The first being the way in which your carers are managed; with Helping Hands, we take care of all aspects of recruitment, training, paperwork and pay that your your carers receive, as well as arranging replacements if your carer becomes unwell or wants to take annual leave.
Whereas a care agency service would introduce you to a carer but step back once you have made a formal agreement with them, leaving you and your family to ensure they have the right credentials, manage their pay and find someone or have a family member step in if your carer is unavailable.
And if something isn’t quite right or you need to increase the amount of support you receive, we have a dedicated local care manager in Southampton who will be there to support both you and your carers, giving you peace of mind that all of your requirements are being taken care of.
Each of our carers go through an extensive award-winning training programme, covering a wide range of modules including manual handling, safeguarding, equality & diversity and dementia care. With ongoing training, our carers are always up to date with knowledge and practices.
As the only home care provider endorsed as a Centre of Excellence, as well as being fully licensed by the CQC, our recruitment process is very stringent. We’re proud to employ only the very best carers, so you and your family always have peace of mind.
Private care in Southampton
When you choose a private care package, you’ll get a service that truly puts you at the centre. From the moment you get in touch with our brilliant team of carers in Southampton, you’ll be in control of the care plan that you receive.
Whether you need visiting care a few times a week or a live-in carer to provide 24/7 assistance to you in your home, private care from Helping Hands is completely tailored to your personal requirements and preferences. And, unlike a residential nursing home, you won’t have set meal times, pre-determined visiting hours and restrictive bed times.
Branch information
Offices 62 & 63, Basepoint, Premier Way, Abbey Park industrial estate,
Romsey
Hampshire,
SO51 9AQ