Having been in the home care industry for over 30 years now, Helping Hands has gathered the know-how and experience needed to offer home care of a truly excellent standard. Our philosophy is to work closely with you and your family to ensure that you’re getting the support you need in the comfort and safety of your own home.
We’re proud to say that we’re certified and routinely monitored by the Care Quality Commission (CQC) in England and the Care Inspectorate (CIW) in Wales, which means you will receive home care of the highest standard. We also like to think that the testimonials we’ve earnt from our many valued customers speak to our passion and commitment to go above and beyond.
At Helping Hands we understand that no two people are alike, and that we all have unique lifestyles, preferences, needs and values. This is why we work so hard to offer more than “one-size-fits-all” home care. The virtue of receiving care in your own home is the flexibility to tailor support to your individual needs.
Our carers providing home care in Pontefract are there to make life that little bit easier, whether it’s by assisting with shopping, household tasks, errands, cleaning, meal prep, pet care, grooming or mobility, we are standing by to make it all happen. Our goal is always to empower people to live the lives they want to live, whether they need a single 30 minute care call once a week, respite care, or longer-term live-in care. It’s all up to you and what you need most.
If you are caring for a loved one or already have a carer yourself, you may need the extra peace of mind that comes with knowing you have a backup plan. If the usual carer falls ill, needs to tend to an urgent matter elsewhere or simply needs a break, Helping Hands can send a respite care worker to fill in. We make sure that all the usual routines and activities carry on as normal, so you have one less thing to stress about.
Respite care is also a great option if you need an extra pair of hands after an accident or hospital stay. Whether you need us for a day or two or a good few weeks, we’ll be there to make sure you have the support you need, when you need it.
The majority of our clients are those experiencing limited mobility or health concerns that come with ageing. However, we recognize that not everyone is suited to a residential care home, and that most people enjoy a level of flexibility in the care they receive. You may opt for only a few short visits during the week to help with laundry, medications or a friendly chat, or you may require more intensive nurse-supported care, overnight visits or round-the-clock support.
How we help you depends entirely on your needs. Our elderly carers are all extensively vetted and trained, and we never hire agency staff, but work closely with directly employed carers that we feel really share our home care vision. Though they may come from all different walks of life, every one of our carers genuinely loves the work they do, and will go out of their way to make you or your loved one feel comfortable and supported.
It can be challenging to support a loved one living with dementia or conditions like Alzheimer’s; at Helping Hands we are specialists in dementia care and will work around your loved ones needs with patience and compassion. While moving to a residential care home can be extremely distressing and disorienting for a senior with dementia, care delivered at home is done by the same friendly face every day, creating a sense of stability and continuity of care for your loved one.
There are many home care options in Pontefract, but at Helping Hands we pride ourselves on being one of the UK’s home care leaders. Our priority is always top-notch customer service and care delivered to a standard we would use for members of our own family. Every Helping Hands carer is a skilled, trained professional, but they also understand the value of a shared cup of tea at the kitchen table now and then.