Home care in Peterborough
Visiting care and home care in Peterborough
Nestled in the county of Cambridgeshire lies Peterborough; a heritage city that offers nature, history and architecture alike. Home to a 900-year-old Norman cathedral, historic watermill and an abundance of countryside walks, Peterborough is also a city of residence to one of the leading home care providers in the UK – Helping Hands.
Whether you need full-time support around the clock from our live-in care team, regular visits throughout each day or the occasional visit once or twice per week, our home care team in Peterborough is equipped to provide the care you need on your terms. Every package is tailored to the customer and our care plans are flexible so that the support you receive can change as your needs do.
Quality care provided in your own home
Home care from our Peterborough team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Peterborough care team
Branch Care Manager
Hello, I am Marcia, the Branch Manager in Peterborough. It is my duty to oversee all the operations in the local area and to guarantee that we are always delivering the greatest care, making sure that our customers remain safe and independent in their own homes. It is imperative to me and my team to ensure that we provide personalised packages to suit our customers' needs and in turn develop a strong working relationship between our team and the customer. My desire to work in social care has come from nursing my Father and Nan at home from a very young age. These experiences, and others through life, have given me the ambition to want to help people to empower others and improve their quality of life.
Regional Care Director, Central and New Branches
Reviews and credentials
4.9 out of 5 | Based on 46 reviews
We are actively collecting and monitoring our reviews and feedback for Peterborough to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other care we provide
Live in care Peterborough - tailored support for your needs
We understand that inviting someone new to live in your home can be daunting. That’s why Tessa and her team are here to offer guidance and support to alleviate any worries you may have. With live-in care in Peterborough, your carer will be there to provide round-the-clock support to ensure that you have everything you need – both physically and emotionally.
Here at Helping Hands, we provide dedicated live-in care for anybody from the age of 18 all the way up to 100 and beyond.
To find out what is live in care, click here.
Home care Peterborough
Mary Lee founded Helping Hands as a way to give families the support they needed to feel safe and independent at home. More than thirty years later, we are proud to have been providing that same person-centred service to thousands of families across England and Wales. As a company that was built on a foundation of family values, we understand how important it is for you or your loved one to feel safe and secure in your own home. That’s why Tessa and her team are here to provide you with a personalised care package that gives you the support you need in the place you know best – regardless of your condition.
Whether you are recovering from a life-changing illness or injury, you are living with a progressive condition or you simply need some extra help in going about your daily routine; with visiting care from our Peterborough team, you’ll have the support you need so that you can continue with your day-to-day life – making no compromises to your independence.
The difference between Helping Hands and a care agency in Peterborough
Using a private care provider like Helping Hands, rather than a care agency, means you’ll have much more control over the level and type of care that you’ll receive. From your first phone call to our wonderful care team in Peterborough, you’ll be put at the centre of every decision and you’ll have a bespoke care plan that is fully tailored to your individual requirements and preferences. Being a private care provider also means that we employ our carers directly, whereas many care agencies will request that you take responsibility for your carer’s pay. We much prefer our way of operating, because it means no unnecessary work or hidden fees for our customers.
Helping Hands was founded by Mary Lee in 1989 to enable those who needed some extra support to remain in the comfort of their own homes. More than thirty years later, we are proud to be providing the same level of person-centred care to thousands of families across England and Wales – and our values have never changed.
As a company that is big enough to support your every need yet still small enough to care, our expert carers are here to provide dedicated care that enables you to live independently at home. What’s more, each of our carers complete a comprehensive training course as part of their recruitment process that covers modules such as safeguarding, dementia care and moving and handling, so you can be sure that you’re in expert hands.
We employ each of our carers directly, so you don’t need to worry about any additional paperwork or background checks – we’ll cover it all for you. And as well as being fully regulated by the Care Quality Commission (CQC), we are the only home care provider to be endorsed as a Centre of Excellence by Skills for Care.
Respite care for short-term support
We understand that the need for respite care can arise at any given moment for any given reason. That’s why Tessa and her team can swiftly put a bespoke package of care in place that is ready for when you need it, for as long as you need it – and often within 24 hours of your initial enquiry.
Whether you need short-term care while your usual caregiver is away on holiday or following an unexpected illness or injury and you need some support on your road to recovery, respite care from our Peterborough team ensures that you have the support you need, when you need it.
Branch information
90 Bridge Street,
Peterborough,
PE1 1DY