Home care in Nelson
Visiting care and home care in Nelson
Situated in the town of Lancashire, Nelson is surrounded by beautiful villages. It is also home to one of the nation’s favourite sugary treats, Jelly Babies and of course, our Helping Hands customers, who can receive the support they need without having to leave the comfort of their own homes.
Our compassionate carers can support you from as little as 30 minutes a week with visiting care. They can help with the laundry, bedding, getting dressed in the morning, medication and even feeding the goldfish. So, whether you need care for a couple of hours a day or three times a week, you can always count on us to be there for you.
For added reassurance, we are regulated and monitored by the Care Quality Commission and Care Inspectorate Wales. So, you can be confident knowing you’ll receive the very best care you truly deserve.
Quality care provided in your own home
Home care from our Nelson team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Nelson care team
Regional Care Director
As the Regional Care Director for the north, I am responsible for all types of care delivery to our customers - whether it be live-in care or our hourly service. My role involves ensuring that our carers deliver a consistent and seamless high quality of care to our customers. I manage a team of dedicated, hardworking people who strive to deliver a fantastic service. Following a highly successful career in welfare to work, recruitment and training, I wanted to look at a fresh challenge, and following some research and numerous conversations, I believed that the care sector would be a good fit and that I could easily transfer my skills and experience into this role.
Area Care Manager, North
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Nelson to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other care we provide
High quality home care in Nelson
We believe in person-centred care, which is why all our care packages are fully tailored to your needs and requirements. After all, the most important person is you; you’ll have full control over your care. When you start your care with us and find that you may need more support or find it difficult to keep up with the household duties, we can amend your care package to suit you.
24/7 live in care support
If you are living with a complex condition like dementia, cancer or Parkinson’s, then live-in care may be the best package for you. One of our carers will stay with you in your home, so you’ll always have someone by your side no matter what. We understand it can be daunting having someone new live with you, but our carers are the most empathetic and compassionate individuals you will ever meet – you’ll ultimately gain a loyal companion.
Why Helping Hands is better than a care agency in Nelson
At Helping Hands, we are widely recognised as the UK’s most widely trusted private home care provider, not a care agency. We cover everything from our carers’ training to their contract. We ensure our carers are fully trained so they can provide you with the exceptional care you truly deserve. Plus, we believe in continuity of care, so you’ll see the same faces day in and day out.
Qualified carers providing a variety of care services in Nelson
When our carers join our team, they all complete an intensive training programme and are equipped with essential skills to provide you with high-quality care. They also undergo a strict background check, which includes references from previous employers and a Disclosure and Barring Service (DBS) check. So don’t worry, you will be in safe hands.
It’s not all down to experience; all our carers are empathetic, kind and compassionate individuals- qualities you can’t teach. They really do make a difference and you will be lucky to have them as part of your life.