Home care in Maidstone

For over 30 years, our team have been dedicated to providing seamless support to families all over the UK, enabling them to remain safe and secure in the comfort of their own homes. Our Maidstone home care team will work with you to put together a personalised care plan so that you receive the support you need, when you need it. Whether you need a 30-minute visit to help you with your laundry, or more complex support such as PEG feeding or catheter management, Lynne and her team can help you to live your life as independently as possible.

Our private carers complete a comprehensive training programme with regular refresher courses, allowing them to have the knowledge, experience and commitment to provide you with assistance ranging from housekeeping, meal preparation and companionship to more detailed care for dementia, neurological conditions and mental health.

We understand that each individual customer has their own unique care requirements, which is why we offer support for as little or as long as you need it. Care needs can arise at any time, for any reason, so whether you need temporary respite care after a hospital discharge or a helping hand when you’re doing your weekly shop – we are here to bring peace of mind to you and your family.

Our Live in care in Maidstone team are fully equipped to support with any number of conditions and complex injuries, ranging from cerebral palsy to acquired brain injuries, ensuring that you will receive the right level of expert care to suit you and your needs. Each of our carers are carefully selected to match your personality, hobbies and interests, so you receive so much more than care; you’ll gain a friend.

Discover more on what is live-in care here.

Helping Hands are a private care provider, rather than a care agency. This means that unlike many care agencies, we employ our carers directly and their well-being is always our number one priority. We also make sure all of our care is fully regulated and monitored by the Care Quality Commission (CQC) and Care Inspectorate Wales. Care agencies are often unaccountable to regulators, which means your care won’t come with any quality guarantees and your carers won’t be accountable for the standard of their care.

We understand how important it is that you decide the details of your care, which is why the team will tailor your care package around you and your needs, so that you can remain independent and in control.

Otherwise known as care at home, domiciliary care will give you the freedom to choose the level of care that you need, when you need it. With regular home visits from 30 minutes to several hours a day, our Maidstone team are here to help you with any of your everyday tasks, including personal care, housekeeping tasks and clinical care.

With 30 years of experience under our belt, we’re proud to be one of the UK’s leading dementia care specialists. We understand that living with dementia can be unnerving for you and your family, and that the complexities of the condition can often be distressing for all those involved.

Offering extensive knowledge in dementia care, our expert team are fully-trained to support you and your loved ones. We understand how important it is that you are surrounded by comfort and familiarities when living with dementia, which is why our team will enable you to remain in the security of your own home, while also providing guidance to your family on how you can continue to communicate with each other and enjoy your time together.

As we get older, our bodies can slow down and our minds aren’t always as quick as they once were, but that doesn’t necessarily mean that our desire to remain independent and secure has to change.

Whether you need a friendly reminder to take your medication, a helping hand in preparing your meals or discreet support in getting washed and ready for the day, the team are here for you.

Each of our tailored care packages are created with your independence at the forefront, so that you can continue to lead the life you love with minimal disruption.

Care needs can arise at any point; whether your usual carer is taking a break or if you need a helping hand in getting back on your feet after an illness or injury, our respite care packages offer you the support you need, for as long as you need it. We’ll ensure a seamless transition between carers, providing you with the quality care that you expect from your own carer with no interruption to your usual routine.

We understand that emergencies can’t always be avoided, but that doesn’t mean that you have to make sacrifices to your quality of life. Even with as little as 24-hours’ notice, we can arrange care cover to support any of the following instances:

• Hospital discharge – A little relief to help you get back on your feet after a stay in hospital
• Emergencies – Sometimes, care is needed at very short notice. Fortunately, we’re able to provide support in as little as 24 hours
• Short breaks – Fancy a short break away with friends or family? Our carers can support you on your vacation, giving you and your loved ones peace of mind
• Family events & occasions – Nobody should miss out on an important event, Lynne and her team will ensure you’re there to celebrate

Here at Helping Hands, we are one of the leading care providers in the UK, so we understand exactly what is needed to provide the perfect level of support for you or your loved one. Each of our carers complete intensive training in areas such as manual handling, health & safety, safeguarding, equality & diversity, medication support and many more. Not only this, but our carers are all exceptionally compassionate and understanding; with Helping Hands you don’t just receive a carer, you have a friend.

Our carers also receive full background checks, such as Disclosure Barring Service (DBS) screening and are carefully selected by a fine-tuned recruitment process. Throughout their time at Helping Hands, carers also complete regular training refresher courses to ensure their skills and practice are always up-to-date and of the highest quality.

Also, not only are we the only homecare provider endorsed as a Centre of Excellence by Skills for Care, but we are also fully licensed by the Care Quality Commission (CQC).