Home care in Macclesfield
Visiting care and home care in Macclesfield
As the gateway to the north, the picturesque town of Macclesfield sits between counties Derbyshire and Cheshire with scenic countryside to boot. The town itself has plenty to offer including music and arts festivals, impressive stately homes and the famous Silk Museum. But most importantly, this pretty place is also home to a team of dedicated Helping Hands carers.
If your loved one needs a hand with their shopping, personal care, cooking meals, or a higher level of care for a complex condition, a Helping Hands carer is somebody you can trust to help them continue living independently while treating them with the respect and empathy they deserve. Get in touch today to arrange visiting or live-in care to preserve their independence and inspire their wellbeing.
Quality care provided in your own home
Home care from our Macclesfield team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Macclesfield care team
Branch Care Manager
Hi, I’m Alexandra, but you can call me Alex. I have worked in Macclesfield for five years now, and I spend a lot of social time in Macclesfield too as I play hockey for Macclesfield Ladies. I live in Congleton which means that I am only a short distance from the branch and the customers we provide care for. As Branch Manager for Macclesfield, my main responsibilities are to ensure that we as a team deliver a safe and exceptional service of care, maintaining happy customers and engaged staff.
Regional Care Director, Central and New Branches
Trish Ricketts, Area Care Manager
Reviews and credentials
4.7 out of 5 | Based on 15 reviews
We are actively collecting and monitoring our reviews and feedback for Macclesfield to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other services we provide at this branch
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Home care Macclesfield
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Since 1989, we’ve been providing person-centred care for thousands of individuals across England and Wales, enabling them to live independently within their own homes. The Macclesfield home care team uphold these same values and endeavour to care for as many people as possible in the local area, regardless of their needs.
From arthritis, Parkinson’s and dementia to cerebral palsy, multiple sclerosis and acquired brain injuries – the team are able to cater for different conditions and symptoms and will be able to find a visiting care option that fits in with your existing routine.
From as little as 30-minute visits to frequent calls throughout the day, the Macclesfield team can support you with personal care, gentle reminders to take medication, cooking, cleaning and even taking you out and about in the local community. So, if you love spending the afternoon at Capesthorne Hall to take in the drama and history within the walls and corridors, your carer will be more than happy to accompany you.
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Support that’s always available with live-in care in Macclesfield
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Designed to adhere to your preferences and needs, live-in care in Macclesfield is created entirely around you to enable you to feel empowered and independent whilst living within the comforts of your own home.
To find out what is live in care, click here.
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Retain your independence with domiciliary care
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Known traditionally as visiting care, domiciliary care puts you back in control of your care and allows you to make the best decisions for you. Whether you need someone to help you clean the dishes and stock up the fridge or if you need help to get to and from the toilet, we’ll do what’s best for you.
Even though you may have different physical care needs that you need support with, the team also make sure that your mental and emotional wellbeing is taken care of too. So, if a carer enables you to keep in touch with your circle of friends at the local coffee shop or helps you care for your beloved canine companion, that’s just as good a reason as any other for having a carer.
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Dementia care that gives you extra peace of mind
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With 30 years’ experience of supporting those living with dementia, we know just what it takes to support both the individual and their loved ones throughout the condition. Whether you’re diagnosed with Pick’s disease or Alzheimer’s, we’ll ensure that you have the appropriate level of care to suit your symptoms and difficulties so that you can live well and not ‘suffer from’ dementia.
We are extremely proud to be aligned with the Dementia Action Alliance (DAA), who promote the latest in dementia care and in sharing best practice within different care organisations across the country. This accolade has given us even more tools to be one of the leading home care providers for dementia in the UK, as well as ensuring all of our Macclesfield carers a fully trained in dementia care.
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Elderly care to make you feel young again
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Reaching a more senior age can be some of the best years of your life, but for others it may come with an arthritis diagnosis paired with a hearing or visual impairment, which can be very difficult to accept and cope with. The Macclesfield team will get you feeling young again with support little or often to suit you.
Elderly care doesn’t mean that our carers will do absolutely everything for you. Instead, they’ll enable you and assist you to live the life you want to lead – whether that’s gentle strolls around the Peak District at your pace or attending the latest production at Mads Little Theatre in the town centre.
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Respite care for support as and when you need it
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Caring for a loved one or friend can be one of the best jobs in the world, but it can also be extremely tiring both physically and mentally. This is when it becomes really important for both of you to have a break, which is where respite care can be extremely beneficial to you. We’ll ensure a seamless transition from your regular care routine to your respite carer, making sure that disruption is kept to a minimum.
There may be times when you want to attend an important family get-together or want to take a break with the rest of your family but aren’t quite sure how all of your care needs are going to be met. We can accompany you to a wedding, birthday party or even on holiday, so that you have everything you need without it impacting on the celebrations or your relaxation time.
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Friendly and professional live-in carers in Macclesfield
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We are extremely proud to be recognised as the first and only home care provider to be awarded as a Centre of Excellence by Skills for Care for our rigorous training programme. Delivered to all of our visiting and live-in carers and led by our in-house team of expert trainers, each carer is required to complete modules in moving and handling, first aid, medication, dementia and personal care, amongst others. In doing so, we can ensure that the same top quality care is delivered across the UK by Helping Hands carers.
As with any care provider, we are also strictly monitored by the Care Quality Commission (CQC), who makes sure that our service is effective, responsive and safe for all of our staff and customers.
Branch information
38 Chestergate,
Macclesfield,
SK11 6BA