Since 1989, Helping Hands have been supporting people across England and Wales to continue living in their own homes, where they’re at their most comfortable, confident and secure. Our approach to home care has always been to promote our customers’ independence through person-centred support that focuses on the specific needs of each individual. We firmly believe that remaining at home is the best option for care, as it provides you with control over the support you’re receiving and allows you to continue to live life to the beat of your own drum. And, for your full peace of mind, every aspect of our home care in Lowestoft is independently regulated by the Care Quality Commission (CQC).
Supported living can be a great option for anyone who is in a position where they’d benefit from a bit of extra help around the home – whether that’s simply having someone pop in to help with the cleaning and laundry, or receiving specialist one-to-one support for a complex condition. Our carers are all trained to provide care services for people with a wide variety of needs, so there really isn’t a particular time at which you should start to consider supported living – rather, it’s down to personal preference.
Our supported living services are provided by expertly-trained carers, and fully managed by your local care team in Lowestoft. We know that when it comes to supported living at home, you want to be absolutely confident that you’re getting what you pay for, and that you’ll be sufficiently supported to live the life you want. That’s why, from your very first phone call to our friendly team, we’ll make sure you and your loved ones are always at the heart of every decision that’s taken regarding your care. Whether you need practical support in the form of housekeeping and meal preparation, physical support such as help with bathing, dressing and medication, or would simply benefit from having a friendly face pop by for a cuppa every now and then, your care truly will be designed around your needs and wishes.
We’re extremely proud of our wonderful care assistants in Lowestoft – they truly are exceptional at what they do, and are constantly going above and beyond to ensure every single customer receives the high standards of care they expect from Helping Hands. All of our carers have been selectively recruited for their compassionate, empathetic personalities and their passion for caring for others, and undergo rigorous background checks before joining our Lowestoft care team. Then, when they start with us, every carer receives our industry-renowned carer training, which includes modules such as dementia care, mobility support, health and safety, medication assistance, and more. This initial training is topped up by regular refresher courses to ensure our carers are always kept up to date with the latest care industry standards and best practices.
If you’d like to arrange supported living in Lowestoft, or find out more about our range of care services, please give our friendly customer support team a call today, or contact us via our website if you’d prefer to schedule a callback at your convenience.