Home care in Lewes

Home care from Helping Hands can be as often or infrequent as your needs dictate, and with visits starting from just 30 minutes a week, you can be sure we can support you regardless of your condition. Our carers are compassionate and professional and will be able to support you with housework, laundry, personal care, meal preparation, mobility support, medication administration and much more.

Traditional home care agencies often require their carers to be self-employed and demand introductory fees from their customers to match you with the carer in question. Helping Hands is not an agency and therefore all our carers are directly employed by us, meaning neither of you have to worry about employment legalities or ‘finder’s fees’. We take care of everything, meaning that your carer can just focus on the important thing: taking care of you.

Live-in care from the team in Lewes means you still get the highest standards of care that you’d receive from our visiting service, yet your carer lives in your home with you, providing around the clock companionship as well as care. This ensures that you are never alone in your home but doesn’t mean that your carer will be under your feet all day! They will be as discreet as you want them to be, giving you plenty of time for solitude or keeping you company as much as you wish.

Helping Hands are a private care provider, which means that – unlike many care agencies – we pay our carers directly and won’t expect our customers to handle mountains of stressful, time-consuming paperwork. We think this is an important policy, because it gives our carers more time and energy to devote to providing you with the best possible care, as well as making your care journey much more straightforward. From your first contact with our wonderful care team in Lewes, we’ll put you at the centre of your care plan and will make sure you’re receiving the type and level of care that you need to give you the independence and comfort you deserve.

When living with dementia it can be important to discuss future care needs, even if they aren’t yet necessary. This is because when you eventually do need care, you may have less ability to actively discuss how you would like to be looked after when the time comes. Dementia care from Helping Hands means that you will be cared for by a company considered dementia specialists in the industry, with over 30 years’ experience caring for people living with various different types of dementia.

As we age, we often slow down, finding tasks that we used to complete with ease a little more difficult, or perhaps impossible. Elderly care means that one of our carers will help you with the necessities of running your home or helping you to attend appointments or activities outside of your home. We can be there for everything that will help to make your day-to-day life that bit more enjoyable. Whether vacuuming your carpets or helping you to shower, our carers can support you in any way you need.

Our carers are at the very heart of our business and we’re sure you’ll agree once you’re being cared for them. Our fully managed service ensures that our carers and our customers are always looked after properly, ensuring motivated carers who feel valued in their work and satisfied customers who look forward to seeing their carer’s smiling face every morning. We rigorously train our carers to ensure they can fully support our customers’ needs and we continue their professional development throughout their career with Helping Hands. We are accredited by the Dementia Action Alliance, were a founding member of the Homecare Association and are fully regulated by the CQC and CIW. Therefore, you can be confident that you’re being cared for by a company who delivers excellence every time.