When you begin receiving care from the Islington team, you can be confident that you are being cared for by the very best. Only a very small percentage of our applicants get to become Helping Hands carers, which means you and your loved ones can take comfort in the fact that we value ‘excellence every time’ very highly. Whether you would like your carer to visit once a week for 30 minutes for a cup of tea and a chat, or you require full-time, live-in care, you will always receive the same person-centred levels of service from every member of the team. Our friendly carers will follow your personalised support plan so that your routines and preferences are always respected, whether that’s doing some light housework, personal care or supporting your mobility.
It might have been a while since you found yourself dancing around the house with the vacuum, but even so, if it’s becoming harder to complete the everyday tasks you used to take for granted, why not ask for some help? Our carers can undertake light housework such as vacuuming, dusting or laundry, prepare you a nutritious meal, manage your medication for you and a myriad other tasks. Don’t struggle on, let one of our carers make you a cup of tea and help you put your feet up.
Carers for limited hour visits
You may feel that one visit a week would suit you well or perhaps you would benefit from several calls a day? One of the friendly Islington team will work with you and your loved ones to produce your personalised, flexible support plan, meaning that you can relax knowing your routines will be respected and your preferences preserved. It might be that you are cared for by family during the day, but need some support while they get their rest? One of our overnight carers will be able to come and be with you all night, meaning that your routine doesn’t have to change just because loved ones are asleep. Your medication will be administered at the times it should be, your mobility will be supported and everything else that you usually receive during the day, even if it’s just keeping you from feeling isolated during the hours of darkness.
Intermittent long-term visits
When you’re the one caring for a family member, you know how important it is that you get the opportunity to take a break. With respite care from the Islington team, you can have a carer do everything that you would have done, meaning that your loved one’s routine never has to change. It’s the perfect solution; you get the opportunity to reconnect with family, friends or yourself, while knowing that your loved one is being cared for as if you were still there with them.
Carers for immediate situations
In an emergency, you need to know that there is an immediate solution that can be utilised with the minimum of stress and worry. Emergency care from the team in Islington involves a carer being sent to you within 24 hours, meaning that whatever the situation, you can be confident that an expertly trained carer is supporting the person in need and will be there for as long as you need them to be.
Georgeana and her team in Islington are experts in caring for their customers, regardless of requirements. It is their aim to always provide the highest quality, compassionate care for everyone they support, and our carers really are at the heart of their community. Helping Hands is not an agency; we recruit and employ all our carers directly so that they feel valued working for a company who really does hold them in the highest esteem. Added to this is the expert training they receive when they begin working for us and the ongoing learning they undertake throughout their employment, meaning that they are always at the forefront of finding out about new developments in the industry. Additionally, Helping Hands is regulated ad accredited by the Care Quality Commission (CQC), and they have consistently rated us as ‘Good’, including the Islington branch in their most recent inspection.
