Home care in Hungerford

Whether you need several visits throughout the week or regular home care visits throughout the day and evening, we specialise in visiting care that adapts completely around your needs. Not only can we help out with the shopping, cleaning and cooking, but we can also assist with more personal needs, such as help with administering medication, going to the toilet, and getting washed and dressed. So, not only do you have complete peace of mind that your needs are catered for, but your family does too, particularly if they live a fair distance away from you and are unable to be there at all times.

And if your care needs change and you find yourself needing more support, we can adapt your support plan to fit in with what you require. Some weeks you may just need help with personal care, whereas other weeks you may want additional visits that enables you to get out and about and visit friends in Hungerford – the local team are just a phone call away.

If you find yourself needing more than just hourly visits throughout the week or both you and your partner need regular support with the housework and personal care, live-in care in Hungerford can be an ideal solution for you.

The benefits of live-in care mean that you have complete control over your care routine and are very much part of the selection process when it comes to choosing your carer. After all, they’ll be living in your property, so they absolutely need to be the right match for you.

We’ve never been a care agency at Helping Hands – we were founded as a private homecare company more than 30 years ago and since then we’ve retained the family values and person-centred approach we’ve always had at our core. Traditionally, a care agency is only going to find you a carer and introduce you for a fee, they won’t manage the carer or pay them – that will be left up to you. Not exactly what you want to be doing when you should be focussing on your care and wellbeing above all else. Because we’re not an agency that isn’t our approach though; we will manage every aspect of your care journey, selecting one of our directly employed carers who best matches your requirements, and ensuring their local care manager in Hungerford is always available if you need them.

As with visiting care, domiciliary care allows you to make your own choices about the care you receive – whether that’s having a care call once a week for an hour or several 45-minute visits each day. Whatever you feel that you need to ensure you have the right support for you, we’ll make sure you’re catered for.

And it’s not just those in their more senior years that we support – we can provide care for anyone over the age of 18. So, if you live with a congenital condition and need regular assistance but don’t always want to rely upon your parents, we have carers that can work with you and help you go about your daily routines – whether that’s socialising with friends, studying at university or going to work.

Since 1989, we have been supporting thousands of people who live with a form of dementia – whether that’s Alzheimer’s, Pick’s disease or vascular dementia – so we have the experience and expertise to provide the very best dementia care for you or a loved one.

Not only can we provide the practical support for those with dementia, but we can enable you to stay at home where you feel safe and comfortable, instead of having the stress and upheaval of moving into residential care. With one-to-one support from our empathetic carers, you’ll get the right level of care that you need from a carer that knows you and your routines, which is especially important to maintain for individuals with dementia.

If you find that you aren’t able to do things around the house like you used to or you’re starting to become unsteady on your feet, elderly care from the Hungerford team may be the resolution you need. As well as assisting you with personal care (if you require it), we can also help you with:

• Housework, such as cleaning, vacuuming and laundry
• Watering the plants and planting new bulbs
• Getting to and from appointments such as the doctors or hairdresser
• Cooking, keeping the cupboards stocked up and going shopping
• Helping you to maintain social activities or go out for the afternoon

If you care for a loved one or close friend and feel the need to take a break to recharge your batteries, the Hungerford team of Helping Hands carers can step in to take over and allow you to take the break you need. We’ll make sure that we meet with both of you before respite care is due to commence, so that we know absolutely everything about your care needs and routine. That way, you can rest assured that nothing will be altered and your loved one will still receive the same quality care that they would expect from you.

Respite care can also work for you if you have an event to attend or want to go on holiday alone or with family, but don’t want your care needs to get in the way. A carer will accompany you whichever way you wish to travel – whether that’s by car, train or even plane! They’ll be there for the entire event or holiday, so that you can relax and enjoy a well-deserved break.

All of our carers, whether they have a lot or little care experience, undergo our award-winning training programme that equips them for care in the field. Modules cover moving and handling, first aid, safeguarding, dementia, personal care and many more. Not only are all of our new recruits required to complete in-house training, but all existing carers and care managers are required to complete annual refresher training to ensure they are delivering the latest and safest practices in care.

As with any reputable care company, Helping Hands is closely monitored by the Care Quality Commission (CQC), who ensure all of our polices, care and management are safe, effective and responsive. Being regulated by the governing body for home care means that you are receiving support that is fully vetted and regulated, with appropriate procedures and policies in place to ensure only the highest standard of care is delivered to you or a loved one.