Home care in Hull

For the past 30 years, Helping Hands has been offering professional and compassionate care to thousands of people across the country. Our aim is to enable as many people as possible to remain living independently in their own homes for as long as possible, regardless of their condition or symptoms. This mantra is upheld by the team and the home care in Hull we provide.

Starting with 30-minute visits, visiting care varies from short check up calls all the way to hourly visits throughout the day for more intensive care needs. So, whether you’re living with Alzheimer’s and need someone to pop in and help you prepare your meals or if you have arthritis and need support with your personal care, we’ll put a package of care in place for you that suits all of your needs entirely.

From light household duties, cooking and tending to your pets, to personal care, lifting and hoisting and administering medication, the team can help with a whole host of different scenarios. And if you need to change the level of care you receive, we’ll be able to swiftly adapt to your changing requirements.

Helping Hands is a private care provider, rather than a care agency. The main difference between a private provider and an agency is that private care providers employ our carers directly, rather than expecting our customers to worry about paying carers and dealing with unexpected fees. We won’t surprise you with hidden costs or burden you with mountains of paperwork; we’re totally upfront about our live-in care fees, because we want you to be completely sure about what you’re paying for your round-the-clock care. Employing our carers directly also gives them peace of mind about their own livelihoods, allowing them to focus their energy on supporting you rather than worrying about frustrating admin.

If you have a progressive condition or your care needs are more intensive, live-in care in Hull could be the right solution for you. Designed to fit completely around you, a live-in carer will get to know you and learn how you like everything done just so.

Not only will they be able to look after the practicalities, but they’ll also ensure your emotional wellbeing is cared for too. So, if you love exploring the many galleries and museums in the city centre or enjoy looking for wildlife along the East Yorkshire coast, we’ll also do our best to find someone who shares these interests too.

When you choose private care, you’ll get certain benefits that most care agencies won’t offer – such as having more influence over your care plan and having your care provider pay your carers’ wages directly. With private care from Helping Hands, we give our customers control over details of their care plan that truly make a difference. For example, you can let us know if there are certain meals that you’d like your carer to prepare for you, or if there’s a particular time at which you’d like to go to bed. You can also determine the type and level of care that you think you’ll require, and your care will be adapted accordingly if you find your needs changing.

All of our Hull team are required to undergo stringent background checks that include Disclosure Barring Service (DBS) checks and several character references, so that we only the recruit the highest calibre of carers that we entrust to deliver care to our wonderful customers. In addition to these checks, they are also required to undergo training from our expert trainers within the Hull Branch or at one of our regional centres (live-in carers). Training covers moving and handling, equality and diversity, first aid, health and safety, dementia, personal care and medication.

These comprehensive background checks and training schedules completed by our in-house teams ensure that you don’t have to worry about any additional paperwork and that you receive the same high quality of care regardless of which carer visits you.

We are also closely monitored by the Care Quality Commission (CQC), who are the national governing body in the home care industry. They ensure that we adhere to the latest and safest care practices and that we are providing a safe, responsive and effective service.