Home care in Hertford

Here at Helping Hands, we are dedicated to ensuring you feel safe, comfortable and cared for within your own home. Enabling people to be as independent as possible underpins everything we do. So, whether you need a bit of help with getting to the shops to buy your weekly groceries, or you need assistance with personal care and getting dressed – we can help.

We understand the need to be flexible, especially if care needs change. Starting from 30-minute calls all the way up to several visits throughout the day, we create a package of care around you that can be amended to suit your needs.

Covering a range of different conditions such as dementia, Parkinson’s, cerebral palsy, multiple sclerosis and learning disabilities, our expertly-trained carers are equipped to support you, whatever your requirements are. And because we work with you to choose a carer that suits your interests, personality and hobbies, we’ll make sure that both you and your chosen carer are the perfect match.

If you require more frequent support to provide peace of mind for both you and your relatives, our live-in care in Hertford team is a perfect option for round-the-clock support.

The thought of having someone live with you in your home can be quite a daunting prospect, but we’ll work with you to make sure that you get the right carer to suit you. Whether it’s a wild day trip to Paradise Wildlife Park or a gentle stroll around the scenic Panshanger Park, your chosen carer will be there by your side.

Discover more on what is live-in care here.

Traditionally known as visiting care, domiciliary care offers the flexibility and security of having support on hand when you need it. It could be that you need assistance to get back on your feet after an operation, or you might need a bit of help with getting dressed in the morning and getting into bed at night. Whatever you require, we’ll ensure the right care and arrangements are put in place to keep you feeling safe and secure in your own home.

With over 850,000 people in the UK with dementia, we understand the importance of ensuring that those living with the condition are as comfortable and independent as possible, whilst also being understood.

It can be quite an unsettling time for both you and your loved one as you progress through the stages of dementia. From forgetting how to do household tasks to finding it difficult to recognise relatives, we can support both you and your family in how to live with dementia with the help of our expert carers.

Just because you’ve reached a certain age, it doesn’t mean that your independence and hobbies need to change. If you can’t do the things that you used to be able to, elderly or senior care is a great way to retain your freedom whilst being safe in the knowledge that your care needs are catered for.

We’ll pop down to the shops with you, assist you to administer prescribed medications or even help to look after your beloved pet. Whatever you need from us, we can always provide quality care.

Respite care covers a whole host of different scenarios – from carer-assisted holidays to allow you to have a break, to stepping in for a few days while your regular caregiver takes some time out. And with our expert team from the Hertford branch, we have the experience to start a package of care in as little as 24 hours’ notice, giving you peace of mind that you’ll get the very best support.

The great thing about having a carer accompany you on holiday is that it allows you to take a well-earned trip away, safe in the knowledge that everything is covered. We can even come with you and your family or friends on holiday, allowing all of you to enjoy your time away together.

We can also be there for you if you’re recovering from an injury or operation and need a bit of extra support at home.

All of our carers complete in-house training that equips them to provide only the very best care. Covering manual handling, medication, safeguarding, first aid and more, training is delivered as part of each carer’s induction, as well as refresher training throughout their Helping Hands career. It’s not just our carers that receive our award-wining training; all of our managers also go through the same program to ensure that all care staff are up-to-date with the latest practice.

In addition to receiving training from our Centre of Excellence, all of our carers go through thorough background checks via the Disclosure Barring Service (DBS) and above all, are selected for their compassion, kindness and empathy.

Frequently inspected to comply with regulations set by the Care Quality Commission (CQC), we ensure every area of our service is of the highest possible quality it can be – from our recruitment and selection process to the care provided to you in your home.