Home care in Hackney
Visiting care and home care in Hackney
At Helping Hands, we’ve been delivering life-changing, person-centred home care to customers across England and Wales since 1989. In that time, we’ve helped tens of thousands of people to experience a better quality of life and remain independent, comfortable and secure in the homes that they love. Our Hackney home care team are standing by provide you with compassionate home care that lets you continue doing the things you enjoy with family and friends. We also make sure all of our care services are fully regulated by the Care Quality Commission and Care Inspectorate Wales, giving you that all-important peace of mind about our commitment to excellence.
Quality care provided in your own home
Home care from our Hackney team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Hackney care team
Branch Care Manager
I am responsible for ensuring the service is safe and fully compliant with all legal regulations and am accountable for the overall leadership of the service. I line manage a team of a Care Coordinator, and two Care & Training Practitioners, and ensure our carers are managed effectively. I am responsible for business development for my branch and ensuring the service is viable by working with key stakeholders within the business and reviewing our business and marketing plans. I volunteered at a day centre for adults with learning difficulties in my late teens and decided then that I wanted a career supporting people to live a fulfilling life. I feel proud of the service we provide and the carers we have are all very reliable and enjoy the work that they do. I love to read and I love to travel, as well as enjoying spending time with friends and family.
Regional Care Director, South East
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Hackney to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other care we provide
High Quality Home Care in Hackney
We pride ourselves on being able to offer flexible, bespoke packages of home care to people with varying needs and preferences. Whether you need a few hours of visiting care a week to help you manage around the house, or would benefit from 24/7 support from a live-in carer, our Hackney carers will always be able to give you the exact type and level of support that you need. We know that you’ll have your own specific set of care requirements, and that you’ll like things to be done in a particular way around your home, which is why we’ll always take the time to provide a holistic assessment of your needs before offering you a care plan that fully supports you day in, day out.
24/7 Live-In Care Support
Live-in care is a great option for anyone who is currently receiving care – either from loved ones or from a visiting carer – but now requires an additional level of support to manage from day to day. Traditionally, the natural next step for people in this situation might have been to move into residential care, but a popular option nowadays is to instead remain in the warm familiar surroundings of the family home and have a live-in carer come to provide expert, one-to-one support instead. Live-in care is a viable care option for people with a wide array of needs – whether you’re living with a complex condition, such as a type of dementia or cancer, or are experiencing loneliness and need a trusted companion nearby.
Why Helping Hands is Better Than a Care Agency in Hackney
When it comes to providing reliable, compassionate home care, Helping Hands is a better choice than a care agency because we truly treasure the people we employ. Our carers really are our most valuable asset, and we do our utmost to ensure they’re fully supported and are always prepared to provide you with wonderful home care when you need it.
We operate differently to care agencies because we employ our carers directly and provide them with award-winning training, supporting them at all times. Being a private care provider also means that you won’t receive any surprise costs or unexpected fees – we’re completely transparent about the cost of our care, and we’ll take care of all the admin and paperwork that can often be such a great source of stress.
Qualified Carers Providing a Variety of Care Services in Hackney
Our care experts in Hackney truly are the best in the industry, because we know exactly what it takes to be a great carer. We’re very specific about who we recruit as a Helping Hands carer – we’ll only hire people who possess a naturally empathetic, dedicated approach to their role, and we perform extensive background checks on all candidates to ensure they’re the type of person you’d be happy to have in your home. When they start with us, every carer receives our award-winning training which we’ve been delivering in-house for over 30 years, and will keep participating in regular refresher courses which keep their knowledge and skillset updated.
Branch information
Archway Road,
Highbury,
London,
N19 3TD