Home care in Dover
Visiting care and home care in Dover
Lying on the southern edge of the North Downs in a valley between two cliffs, the port town of Dover is a constant gallery of stunning sea views – as well as a residence for one of the UK’s leading home care providers, Helping Hands.
Covering Dover and the surrounding areas, the team of professional and compassionate carers are here to provide personalised care services to enable you or your loved ones to remain in the comfort of your own home, whilst still receiving the dedicated support you need.
Quality care provided in your own home
Home care from our Dover team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Dover care team
Branch Care Manager
My role is the registered branch manager of Folkestone. My responsibilities are to support the office staff with the smooth running of the branch, recruiting carers and increasing the support in the community with bringing in new customers, working to CQC regulations and to ensure that Helping Hands continue to deliver a high standard of care to customers with the customers being at the heart of everything that the carers and branch staff do. I studied health and social care at school, and to earn some money I became a carer in a local care home at weekends while I waited to become the entrance age to join the police . The police didn't work out so I remained in care and started my career as a healthcare assistance. I love animals and I have two mad dogs, a cat, and a house rabbit. In my spare time I like to spend time with my family and friends going out for dinner, going to listen to a band at the local pub or go to London to the theatres to watch musicals. We also go on holiday together. I have an obsession with yankee candles and wax melts where I could open my open shop. I am mad on Harry Potter!
Area Care Manager, South East
Regional Care Director, South East
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Dover to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other services we provide at this branch
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Home care in Dover
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Home care in Dover is the perfect solution if you are looking for regular support so that you can continue to feel safe and independent at home. With a dedicated team of carers that put you in the center, we will work closely with you to build a support plan that is tailored entirely to you and your individual needs and preferences.
With over 30 years of experience under our belt, we are proud to be one of the leading home care providers in the UK. And as a company that was built on a foundation of family values, we understand how important it is for you to continue to live your life entirely on your terms. That’s why the team are here to provide bespoke visiting care services that give you the support you need with no compromise to your independence.
Whether you need friendly reminders to take your medication, complex support for a spinal or neurological injury or just someone to pop in for a cup of tea in the afternoon, the team are here to give you the support you need, when you need it.
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Care unmatched by any care agency in Dover
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Unlike other agency care providers, our team of carers are employed directly with us, and are ensured sufficient wellbeing and care support wherever needed. Whether you’re living with a progressive condition and would like more intensive support or you would simply like some companionship in your elderly years, Helping Hands’ home care care gives you the support you need without having to compromise on any of your needs.
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Unintrusive live-in care for round-the-clock support
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When the need for more intensive support arises, we understand that residential care isn’t always everybody’s preference. With live-in care from the Helping Hands team, you receive a dedicated private carer to live with you in your home so that you have round-the-clock support to cater for your every need. What’s more, we’ll work with you to find a carer that shares your hobbies and interests, so you receive so much more than just practical care – you gain a friend.
With the knowledge and experience to provide everything from companionship, housekeeping and medication administration through to more complex support for people with conditions such as motor neurone disease, dementia and acquired brain injuries, the team will work closely with you to build a personalised care plan that is focused entirely around you and your needs.
Here at Helping Hands, our aim is to help you to remain as independent as possible. With flexible live-in care packages from our team in Dover, there are no set mealtimes or menus, no visiting restrictions and no daily schedules to follow, so the only person to decide how you live each day is you.
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Private care for you or your loved ones
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Whenever signs of decline begin appearing, it can become increasingly difficult to continue with your day-to-day life as you used to. But with private care from the Dover homecare team, we are here to give you the support you need to remain independent at home – with no compromise to your usual routine.
Whether you need 30-minute visits to help you with your laundry, more intensive support for complex conditions such as Parkinson’s, or just a friendly face to enjoy a cup of tea with; private care from our Dover team ensures that you have the support you need to keep you feeling young.
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Fully-trained carers to support you in Dover
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Helping Hands was founded in 1989 as a way to enable those who needed some extra support to remain in the comfort of their own home. Thirty years later, we are immensely proud to be providing the same level of person-centred care to thousands of families across England and Wales – but none of this would have been possible if it wasn’t for the commitment and compassion of our carers.
Alongside their expert training and vast experience in the industry, each of our carers possess the one quality that cannot always be taught: they all genuinely care. What’s more, they all complete a fine-tuned recruitment process that includes industry-renowned training in areas such as moving and handling and safeguarding, as well as full background checks including Disclosure Barring Service (DBS) screenings.
And thanks to the dedication of our carers, support staff and managers across the board, we are proud to be the only home care provider to be endorsed as a Centre of Excellence by Skills for Care, as well as being fully regulated by the Care Quality Commission (CQC).
Branch information
Town Walk,
Folkestone,
Kent,
CT20 2AA