Home care in Folkestone

Since 1989, Helping Hands have been caring for people up and down the country, making sure they are safe and well in their own homes. From support with the symptoms of dementia to assistance with keeping in touch with friends and doing your weekly shop, our carers can help with all elements of home care in Folkestone that not only caters to your physical needs but to your emotional and psychological needs too.

We understand that care needs can arise quickly or swiftly change if you become unwell or your situation changes. That’s why we offer flexible support plans that adapt around you and your requirements so that you never have to worry about not getting the care that you need. We can also provide quick starts if your regular care giver is unavailable or you’ve been let down by another home care provider – simply give us a call and we can arrange a home visit, usually within 24 hours if you need urgent assistance.

For round-the-clock support, live-in care in Folkestone can give all of you the extra reassurance that you’re getting specialised, quality care without having to leave the comfort of your own home.

Having a live-in carer on hand means that you have 24-hour support at home, day or night. This is a direct alternative to moving into a care home, where you wouldn’t have as much independence as living at home with your carer.

By choosing a live-in care service like Helping Hands, you will be provided with continuity of care, something that many care agencies don’t offer. We are not a care agency and we have been providing care as a private care home service since 1989. This means we directly recruit our carers – so we make sure we employ the best people to care for you. Plus, there are no hidden costs, referral fees and unnecessary paperwork.

You’re always in control with private care from Helping Hands, right from the moment you first contact us. Your friendly local care team will ensure that you are cared for expertly, whether you choose visiting or live-in care, and because we’ve always been a private company rather than an agency we’re also fully regulated by the Care Quality Commission and Care Inspectorate Wales. We directly employ all of our carers meaning they feel valued in their work and channel that motivation into the compassionate care of their customers, so there’s no need for you to feel you have to move into residential care when expert support in your own home is just a call away.

To ensure that you get the very best home care, we are regulated by the Care Quality Commission (CQC), the governing body for care in England. They monitor us for the safety and delivery of our care services, making sure we are responsive, effective and doing the things we say we’ll do.

The CQC also looks at our training programmes and how we train our carers, so that we can continue to meet the high standard of care expected. To achieve this level, we provide mandatory in-house training to all of our new recruits, which involves modules on manual handling, dementia care, personal care, medication, first aid and safeguarding. Moreover, we are quite selective when choosing who comes to work for us, only asking those who are genuinely kind, compassionate and thoughtful to join us. That way, we can have every confidence in all of our carers putting, you, our customers, first whilst providing exceptional care with the support of our in-depth training programmes.