Home care in Diss
Visiting care and home care in Diss
The name Diss is thought to come from the Anglo-Saxon word for embankment or ditch and was recorded in the Domesday Book of 1086 as part of Suffolk. At that time it was just 24 acres and was in the King’s possession. Diss has a long and interesting history, with many historical buildings including the Corn Hall that dates from the 1850s and an early 14th century church, but nowadays is of course part of Norfolk.
Whether you’ve lived in Diss all your life or you’re a relative newcomer, Helping Hands are available in the area to supply you with exemplary care and support in the comfort of your own home. With visiting and live-in care provided by compassionate people who’ll make sure you remain at the centre of your care journey you can be sure that our Care Quality Commission and Care Inspectorate Wales-regulated services will never let you down.
Quality care provided in your own home
Home care from our Diss team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Diss care team
Branch Care Manager
Hello, I am Helen the Branch Manager of the Bury St Edmunds Branch. It is my responsibility to oversee and set up care packages for customers in the local area also to ensure the care is the very best. This ensures our customers remain safe and independent in their own homes. It is important to me and my team that we provide person centred care, meaning each care package is tailored to the wants and needs of each individual customer. I have lived in Bury St Edmunds since 2018 and have a good knowledge of the area and it's surroundings. My passion for care work has come from when I was a child, seeing the care my grandparents recieved and how it improved their lives and enabled them to stay at home until they passed away. This gave me a drive to want to provide care to others to enable them to live comfortably with their loved ones in their own homes for as long as possible.
Regional Care Director, Central and New Branches
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Diss to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other care we provide
High quality home care in Diss
Our home care is exceptional because of the people who deliver it, caring individuals who believe that everyone has the right to continue living in their own home. There’s no reason why you should consider moving out of the home you love just because you’re struggling with everyday tasks, as that’s what Helping Hands is here for. We’ll deliver exactly the amount of support you need, from just an hour or so a week, so that you continue living independently.
24/7 live in care support
Live-in care is incredible peace of mind for you and your loved ones that will make you glad you’ve got someone in your home with you around the clock. If you are unhappy living alone or you feel that you can’t manage anymore, having someone living with you will mean you have company when you want it and all the essential household tasks taken care of. This could be your housework, meals, or medication, or just having someone there to help you enjoy your local community.
Why Helping Hands is better than a care agency in Diss
Helping Hands has never been a care agency – we were established in 1989 as a private home care company dedicated to keeping our customers as independent as they want to be. We specialise in care at home, not care homes, meaning that we keep people where they want to be for as long as possible. Care agencies will often have hidden fees and other ‘extras’ that you’re not expecting when your bill arrives, but with Helping Hands you’ll always have personalised care with transparent costs, meaning no nasty surprises.
Qualified carers providing a variety of care services in Diss
We’d be nothing without our amazing carers, the most empathetic, kind people you’ll come across in care. We’re careful only to choose people with natural caring qualities to work for us though, as we feel you deserve nothing but the best people looking after you in your home. We select, assess, and train people in-house as we don’t want to leave such important tasks to people outside of our organisation. This means that we know exactly what we’re looking for in the people who apply to us, and we’re able to ensure an exceptional consistency of care and support.
Branch information
Bury St Edmunds
Suffolk
IP33 3DE