Helping Hands have been caring for people in their own homes since 1989, so you can be confident in our abilities to care properly for you or your loved one. Equally, our home care in Colchester has consistently achieved a ‘Good’ rating from the Care Quality Commission (CQC), so you can be sure that you are being supported by one of the most experienced and established care companies in the UK. Whether you are living with dementia, recovering from an accident or have a long-term condition, the Colchester team will be able to guide you through every aspect of your care package options, tailoring it to you or your loved one’s needs exactly.
When you choose home care from Helping Hands’ Colchester team you get dedicated carers coming to your home as often or infrequently as you need, coupled with supportive and knowledgeable managers who will ensure that everything is exactly as you asked for. You will have a personalised support plan created for you which contains every aspect of your care, to keep your life running to your routines, just as it always has. Your carer’s visits can be from 30 minutes upwards, as many times as a day as you need, so you know you’ll be supported for every important task of the day. If you’d prefer our live-in care in Colchester that’s no problem either; the expert team can tell you all you need to know about converting your care from visiting to live-in, with the minimum of disruption to your daily routines.
When you or a loved one has started to notice that you’re slowing down or unable to manage tasks that you used to, it’s probably time for a conversation about extra support. Having care at home is a comforting alternative to moving into residential care, as you get to stay in the place you love most, surrounded by the people, pets and memories that you cherish. It’s understandable that the idea of having someone you don’t know coming into your home may be daunting at first, but you’ll quickly discover how much you look forward to your carer’s visits and will hopefully strike up a mutual friendship.
If you need some general help with for instance light housework or meal preparation, medication at certain times of the day and mobility support then a visiting carer coming in once or several times a day, may be just what you need. If you are able to manage certain aspects of your life yourself or have family who can help, then you would most benefit from having a visit from a carer just when you need the additional support of a professional. This can even be overnight care if you require support when everyone else is asleep, as sometimes it’s in the quiet hours of darkness that time passes slowly and you’d appreciate someone with you, even if it’s just for companionship.
When you’re the carer of a loved one, it’s crucial that you take regular breaks so you have the physical and mental strength to do the best job you can. Perhaps you want to reconnect with family, take a holiday or even catch up on a book you’ve always wanted to read, with respite care provided by the Colchester team you can do all that and more. Respite care can be short or longer-term and the specialised support plan will ensure that the routines you and your loved one enjoy will be respected at all times.
When you or a loved one needs care in an emergency you don’t need any additional stress on top of what is already happening. That’s why the Colchester team will be able to get a carer into your home quickly if the need arises. Perhaps it’s because of a fall, a deterioration of an existing condition or an unexpected hospital discharge, but regardless of the reason, the Colchester team will act quickly and get the care in place that you need, often the same day.
Kimberley and her team providing live in care in Colchester will be able to support you with every aspect of your care journey, from initial enquiry through to delivery and beyond. Helping Hands is not an agency; all of our carers are directly employed, which leads to loyalty and a feeling of being valued. This ensures happier carers who you will be pleased to see every time they visit you, meaning you and your loved ones will feel relaxed in their presence and be confident in the professional level of care you’re receiving. Our carers are knowledgeable in all aspects of care and go through a rigorous training process before they meet their first customer and this training also continues throughout their Helping Hands career, to ensure that their experience is always as up to date as possible. We are fully regulated by the Care Quality Commission (CQC), and consistently receive a ‘Good’ rating in our Colchester branch and throughout the company as a whole.