Home care in City of London
Visiting care and home care in City of London
The City of London is a truly remarkable and unique place to call home – there really isn’t anywhere else quite like it in the world. At Helping Hands, when the need for care arises, we know the importance of being able to continue enjoying the benefits of where you live and taking life at your own pace. If you’re searching for home care in the City of London that will allow you to do that, whilst receiving expert, compassionate support on a one-to-one basis from the comfort of home, your local care manager would love to have a chat. Since 1989, we’ve helped tens of thousands of people to seamlessly move into non-intrusive care plans that – rather than inhibiting them – give them a new lease of life and a renewed sense of independence. Our wonderful carers are much-loved by our customers, and every aspect of our home care is independently regulated by the Care Quality Commission (CQC).
Quality care provided in your own home
Home care from our City of London team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the City of London care team
Regional Care Director
As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the highest levels of care are being delivered to our customers on a daily basis. We have a large branch network equipped to deal with all your hourly care needs, and I am also the Registered Manager with the Care Quality Commission (CQC) for our live-in program, where we are set up to support you on a more permanent basis. I am inspired on a daily basis by the true lengths my colleagues go to, to ensure that customers can continue to live long, healthy lives from the comfort of their own homes. This is one of the main reasons that inspired me to join care.
Regional Clinical Lead, London & Essex
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for City of London to ensure our customers receive the best possible live in and home care service.
Other care we provide
High quality home care in the City of London
We take a holistic, long-term approach to home care, where we look at the big picture and design a care plan around your personal circumstances that gives you the best quality of life for as long as possible. From your very first phone call to our friendly team, we’ll make sure your needs and wishes are at the heart of every decision that’s taken regarding your care plan. Having a personalised care plan not only ensures that you’re never left feeling isolated or unsupported, but also that you get full value for money as you won’t be paying for any support that you don’t need.
24/7 live in care support
If you have advanced care needs, live-in care offers a comprehensive, round-the-clock support option. With our London team’s live-in care service, there will usually be one main live-in carer who lives with you in your own home full time and other carers who may support you overnight or during the day when your regular carer is taking a break or needs assistance with moving and handling duties. Your live-in carer will be able to provide a wide range of care services, such as sensitive personal care, household chores, mobility support, food preparation, errand support, and much more besides. They can also offer an invaluable source of companionship for those living on their own, as well as helping you to look after any beloved pets.
Why Helping Hands is better than a care agency in City of London
Helping Hands is a private care provider, rather than a care agency, which means that we always employ our carers directly and take care of all the fiddly paperwork and admin that comes with paying a carer. Often, care agencies will expect you – the customer – to take responsibility for paying your carer’s fees, but we believe that your care journey needs to be as straightforward and stress-free as possible. We also know that, by providing our carers with the peace of mind that comes from a guaranteed income and employee benefits, we allow them to focus all their energy into your care.
Qualified carers providing a variety of care services in City of London
Our brilliant carers truly are exceptional people who love what they do and who possess an incredibly kind and compassionate outlook. We’re extremely particular about who we recruit to our care teams, only ever hiring candidates who share our company-wide dedication to providing high-quality, transformative support. Each and every one of our carers undergoes extensive background checks before joining the team, as we want to ensure they’ll be a perfect fit for us and for you. Then, when they start with us, they enrol on our four-day training programme, which includes in-depth modules on topics such as dementia care, mobility, medication, personal care, safeguarding and more. This initial training is reinforced by regular refresher courses.