Home care in Caldicot

At Helping Hands, we have been providing care at home since 1989, because we truly believe home is better. It’s full of memories, familiar sights and a place where you feel at peace. Plus, remaining at home allows you to live life without having to compromise your routine and independence.

Whether you need support for as little as 30 minutes a week with visiting care or round-the-clock assistance with live-in care, our dedicated carers in Caldicot can help you with whatever you need. From preparing meals and helping you get dressed in the mornings to providing a listening ear and a bit of companionship; we promise to always be by your side – no matter what.

Choosing home care for yourself or a loved one can be quite a confusing process, but we believe that live-in care is the ideal option for those that require more intensive support but who don’t want to leave the familiarity and comfort of their beloved home.

Opting for live-in care means that you can stay living in your own home, but with the added benefit of having your very own dedicated care worker living with you to provide one-to-one support whenever you should require it. Although your live-in care worker will have cover for their breaks, this 24-hour service enables you all to have peace of mind that there is always support there, day or night, so you don’t have to worry about trying to get in and out of bed in the middle of the night or that your loved one will become lonely if they live by themselves. Their live-in care worker will become very much a part of their lives, learning their likes and dislikes, routines and hobbies, so that they can provide care in a holistic way that enhances their quality of live and choices.

At Helping Hands, we have always provided care as a private care company. We have never been a care agency, which means we directly employ our carers and ensure they are fully trained to deliver a high standard of care. Plus, you won’t be faced with any hidden fees or surprise charges when you receive the bill at the end of the month. We promise we will always be upfront about our costs, as we believe transparency is the way forward.

When you or your loved one is diagnosed with dementia, it can be daunting and unnerving. However, our Caldicot dementia care team is here to help you live a content and happy life. Our wonderful carers are fully trained to support individuals living with dementia, so you know you’ll be in safe hands.

Receiving care at home is beneficial for people living with dementia, as you are around familiar surroundings, smells, and sights. This can help reduce dementia-related symptoms including confusion and anxiety. We will also ensure that you continue to see the same friendly face from our Caldicot team, as we understand the importance and benefits of the continuum of care. After all, we want to make sure you are getting the care you deserve.

Domiciliary care, allows you to receive care in the comfort of your own home. You won’t have the stress of moving into a residential care home, our carers will come to you. Our carers can support you with personal care, laundry, cooking and much more. We will be able to assist you, so you can continue to maintain your routine and independent living. Whether you choose our visiting care plan or live-in care plan, we will ensure our carers work around you and your needs.

If your primary carer is away for the weekend, you may need someone to temporarily step into their shoes. That’s why at Helping Hands, we provide respite care, where we can get a carer sent to you within 24 hours of your initial call.

Respite care is also ideal if you need support following an accident, operation, or early discharge from the hospital. Our amazing carers can provide you with the support you need until you are back on your feet. So, you can have confidence that we’ll be by your side for as long as you need.

At Helping Hands, we are recognised as one of the UK’s top providers for elderly care at home. Well, that’s no surprise as we have been providing care since 1989. We understand as time goes by, there may be certain things you may be struggling to do, or you may find yourself feeling a little unsteady on your feet. But with a little help from our wonderful carers, it is still possible to live a comfortable and independent life.

Whether you need a hand with preparing your meals, help to move around the house or a companion to talk to about your day; we will be there for you, whenever you need us.

What sets our care workers apart is their tenacity and willingness to go the extra mile for their customers in any way that they can. And it’s for this reason that they are selected to join us, regardless of their previous care experience, as the ability to genuinely care for another is not something that can be taught or learned; it’s something innately within you.

Once recruited, all of our care workers are required to produce character references and go through a Disclosure Barring Service (DBS) check, before starting their in-house training programme. This is where they learn everything from company policies and procedures, safeguarding, manual handling, first aid and how to carry out personal care. They are also required to undertake training courses on specific conditions such as dementia and update their knowledge with regular refresher sessions.