Home care in Bury St Edmunds
Visiting care and home care in Bury St Edmunds
Surrounded with a beautiful countryside and historic ruins, Bury St Edmunds offers visitors and the local community stunning parks, magnificent cathedrals, not to mention award-winning home care provided by the UK’s leading home care provider – Helping Hands.
We’re proud to be recognised as the UK’s leading home care provider and are fully regulated by the Care Quality Commission (CQC). And, as the only home care provider endorsed as a Centre of Excellence by Skills for Care, you can take comfort in the knowledge that you’re loved one is in trustworthy hands.
With over 30 years’ experience and a stringent recruitment process, you can rest assured that you and your loved ones are in safe and knowledgeable hands. With full background checks, such as Disclosing Barring Service (DBS) screenings, we employ the very best carers.
Quality care provided in your own home
Home care from our Bury St Edmunds team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Bury St Edmunds care team
Branch Care Manager
Hello, I am Helen the Branch Manager of the Bury St Edmunds Branch. It is my responsibility to oversee and set up care packages for customers in the local area also to ensure the care is the very best. This ensures our customers remain safe and independent in their own homes. It is important to me and my team that we provide person centred care, meaning each care package is tailored to the wants and needs of each individual customer. I have lived in Bury St Edmunds since 2018 and have a good knowledge of the area and it's surroundings. My passion for care work has come from when I was a child, seeing the care my grandparents recieved and how it improved their lives and enabled them to stay at home until they passed away. This gave me a drive to want to provide care to others to enable them to live comfortably with their loved ones in their own homes for as long as possible.
Regional Care Director, Central and New Branches
Reviews and credentials
5 out of 5 | Based on 7 reviews
We are actively collecting and monitoring our reviews and feedback for Bury St Edmunds to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other care we provide
Home care in Bury St Edmunds
Whether you or your loved one needs support with mobility, medication administration, personal care, or just a friendly face to enjoy breakfast with, our team of carers are on hand to help you preserve your independence in the comfort of your own home.
You might just need 30-minute drop-ins to help you with household chores and laundry, or more complex care for a progressive condition. Nonetheless, our Bury St Edmunds team are fully trained to support you and your loved ones.
24/7 Live in care
If you’re looking for constant support that you can trust, our team of expert carers providing live in care in Bury St Edmunds are here to help. Providing round-the-clock care in the comfort of your own home, you can rest assured you or your loved one is in safe hands.
Whether you enjoy walking through the history and heritage of the ‘jewel in the crown of Suffolk’ or keeping in touch with the local community, your live-in carer will be there with you, every step of the way.
Built entirely around you, our bespoke care plans allow you to continue living the life you love. With no visiting hour restrictions, mealtimes or menus, you’re completely in control of your care.
Why Helping Hands is better than a care agency in Bury St Edmunds
Because we’re a private care provider, rather than a care agency, you won’t have any annoying hidden costs or unwanted extras with us – we’re completely up front about all of our fees, so you can be absolutely confident that you’re getting exactly what you require from us.
Our care experts in Bury St Edmunds will take the time to understand your needs and wishes so that they can offer you a package of care that is tailored to your personal situation. And, of course, we’re completely regulated by the Care Quality Commission and Care Inspectorate Wales, which means we’re fully committed to providing high levels of care day in, day out.
Respite care for short term support
Perhaps your family are going on holiday and you’d like some extra support so that you can enjoy the break with them, or maybe you’re returning home after a short stay in hospital. Our team of carers can provide the respite support you need, for as long as you need it.
We completely understand that emergencies do happen, that’s why we’re proud to provide immediate care packages. And more often than not, your carer will be knocking on the door within 24 hours of your initial enquiry.
Branch information
Bury St Edmunds
Suffolk
IP33 3DE