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Your nearest branch: Warwickshire
Speak to our team today

Lines open until 5:30 PM

Existing customer
01789 767983
Your nearest branch: Warwickshire
Speak to our team today

Lines open until 5:30 PM

Existing customer
01789 767983

Visiting care and home care in Alcester

Alcester is not only home to one of many nationwide Helping Hands branches, but it is also a significant part of the history of our brand. Our story began over 30 years ago in 1989, when our Founder, Mary Lee, recognised the need for more personal, more flexible, more dedicated one-to-one care for those who require it. Since the conception of our care service, Alcester and its surrounding areas were one of the first regions in all of England & Wales to receive our renowned care visits. Nowadays, our Alcester branch continues to be a focal point of our service; whereby our support for the community has evolved from general domiciliary care to specialist care for complex needs and live-in care tailored to each individual.

From extra support with your household chores to assisting you with commitments throughout your routine, we can provide a compassionate carer that caters to your requirements and maintains your independence. With your Helping Hands carer, limitations are much less of a hindrance, making each day all the easier to embrace. Every care visit is designated to provide the boost you need, while live-in care ensures everyday tasks are taken care of, by an encouraging friend available to you around the clock.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Alcester

Our carers provide a wide range of support across Alcester, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Alcester
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Alcester

    While we do not have a physical branch in Alcester, care in the area is coordinated by our Warwickshire branch, working with carers who support people across the local community.

    Ashley Watts
    Ashley Watts

    Branch Care Manager

    Hi, I'm Ashley and I am the BCM of Warwickshire. I have been a manager with the company for 2 years and I have worked...

    More about Ashley Watts
    Deborah Farrington
    Deborah Farrington

    Area Care Manager

    Hello, I'm Deborah your Area Care Manager for the South West region of Helping Hands. I have worked in care for over 10 years and...

    More about Deborah Farrington
    Sophie Parker
    Sophie Parker

    Head of Operations

    My main roles and responsibilties as Area Care Manager are to oversee and improve the running of the branches within the South West. I am...

    More about Sophie Parker
    Adam Wilkins
    Adam Wilkins

    Divisional Director

    Hi, I'm Adam and as Divisional Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order to...

    More about Adam Wilkins
    What families say about our care
    CQC Logo
    Fully regulated care supporting Alcester

    Care services supporting families in Alcester are delivered by our Warwickshire branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    Home care Alcester - Putting your needs first

    Our care visits start from 30 minutes all the way through to several hours a day. Because we come to you and carry out care in your home, it means that you don’t have to go through the upheaval of moving into residential care and away from your familiar comforts.

    Visiting care can cover a whole host of areas from a bit of help getting settled back into your home after a stay in hospital or if you need regular support with personal care or hygiene. The team will meet with you and discuss your requirements so that you have everything you need to stay happy and healthy at home.

    If your care needs change or your symptoms progress in any way, we can quickly and efficiently adapt to your requirements and ensure you still receive the same high quality of care. So, if you started off with needing someone to help you with some of the housework but now struggle to get yourself dressed in the morning, we’ll put extra support in place so you have total peace of mind.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    Continuous support with live-in care

    There might come a time where you need more regular support, or the care you’re receiving isn’t enough to meet your requirements. Live-in care ensures that you can continue living in your own home even if your support needs increase.

    Live-in care is round-the-clock 24 hour care support, and can be ideal if you or a loved one has an advanced condition or very particular care needs. A carer will come and live with you in your home and be on hand whenever you need them, providing support with mobility or helping you to administer medication, all the way up to assisting with complex neurological conditions or spinal injuries.

    We understand welcoming someone new into your home takes time and can be a huge decision to make. Our Alcester team will work with you to carefully choose the carer best suited to both your care needs and your personality. In other words, they’ll be more than just a carer; they’ll also be a friend and companion.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Our qualified carers around the Alcester area

    Committed to providing the highest level of care possible is at the heart of all our Alcester carers. To make sure they have all the right skills and capabilities, our carers go through a detailed, mandatory training programme before they start working out in the community, which includes modules on first aid, medication, dementia and manual handling.

    Regulated by the Care Quality Commission (CQC) and endorsed by Skills for Care means that our carers have both gone through a detailed background check and follow the most up to date practices in their work.

    Because every opportunity to learn something new or improve existing skills should be used to its full potential, we also provide ongoing training in specific areas such as dementia training and regular refresher training to keep their skills in line with the latest guidelines.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Domiciliary care that allows you to choose your care

    More and more people are choosing domiciliary care for extra support at home because it enables you to have total control over when, where and how you receive care.

    Designed to fit around your care needs and preferences, this type of care puts the ball in your court. So, whether you have myalgic encephalomyelitis (ME) and need someone to accompany you to catch up with your friends or you have Parkinson’s and you need extra support every morning to get up, get dressed and prepare breakfast – your care package is crafted entirely for you.

    Supporting communities across Alcester

    Our carers provide home care in Alcester and nearby areas including these locations.

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    FAQs

    Home care in Alcester is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Alcester depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Alcester.

    Home care in Alcester can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in Alcester, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01789 443255
    Branch information
    Address

    106 Arden Quarter, Brunel Way, Stratford Upon Avon, CV37 6EL

    Show in maps Alcester Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed