Spinal cord injury aftercare
Home care for people living with spinal cord injury
We enable people with spinal cord injuries to live independently and comfortably at home.
With Helping Hands, you have complete control over the care you receive, with either live-in or visiting support from a carer who fits with your lifestyle.
With the expertise of our registered nurses from our clinical care team, we’re supporting thousands of people with one-to-one care in the home. Our expertly trained carers are experienced in providing spinal domiciliary care for people affected by a variety of injuries, including:
Quadriplegia
Paraplegia
Tetraplegia
How a spinal injury carer can help you at home
As well as being there to help you manage your injury and assist with the practical day-to-day things, a Helping Hands carer is also there to offer companionship and ongoing emotional support. In fact, many of them become more like friends to the people they assist. You can opt for either a visiting carer or a live-in carer.
Our spinal injury trained carers take great pride in their roles and are dedicated to the individuals and families they are supporting.
A home carer can support you with:
Mobility support
Dedicated mobility assistance can help with getting out of bed and moving around the home
Physio and rehab
Carers can assist with Physiotherapy sessions and other rehabilitation activities
Personal care
Support with bathing and dressing, plus discreet and dignified continence care
Medication
All of our carers are fully trained to organise and help administer medication at the right times
Running errands
Get a bit of extra help with errands such as collecting prescriptions and food shopping
Preparing meals
Your carer can prepare your favourite meals, snacks and drinks at the times that suit you
Household chores
A carer can assist around the house with vacuuming, washing clothes, ironing, and much more
Companionship
Whether it’s a chat over a cup of tea, joining you on day trips or even going on holiday with you
Amazing carers, delivering expert care
When you choose Helping Hands, you can rest assured you’re receiving the best quality spinal cord injury care. All of our carers are given our award-winning training at our regional training centres, and also receive extra training and support from our clinical experts to ensure they have the right level of skills and experience to support you. What’s more, with autonomic dysreflexia on many of our customers’ minds, our carers are trained to look out for the tell-tale signs of an imminent attack and how to take steps to manage it.
Our customers love our carers because they are:
Expertly trained and fully vetted
Every carer is fully DBS-checked and receives expert training which equips them to provide dedicated spinal cord injury support
Kind and compassionate
At Helping Hands, we have a rigorous recruitment process which means we only hire kind, empathetic carers who share our person-centred family values
Directly employed by us
We directly employ all of our carers, so we take full responsibility for managing their workload, maintaining their well-being and paying them
Read how we’re helping people after an accident
We’re supporting many people across England and Wales who living with spinal cord injury. They share their experiences of receiving live-in support from our wonderful carers, including going on a nine-week trip around South East Asia!
Our approach to spinal injury care in the home
As with all types of care with Helping Hands, we offer complete flexibility over your home care options, letting you choose the level of support you wish to receive.
In the majority of cases our customers have varying degrees of cervical or thoracic spinal cord injuries, which means that a care plan for one person is unlikely to suit another’s requirements. Your handpicked carer will work around you to provide bespoke spinal cord injury care. For example, this could be a regular physio-led exercise plan to help with muscular spasms, and timely administration of oral medication or baclofen pumps.
A warm approach
We take a warm approach when providing spinal injury home care, building up strong relationships with customers and their families.
A collaborative approach
Our clinical nurses also work alongside organisations such as the Spinal Injuries Association (SIA) and the National Back Exchange
A person-centred approach
Your handpicked carer will work around you to provide bespoke spinal cord injury care - there’s no need to change your routines.
Fully regulated by the CQC / CIW
Here at Helping Hands, our spinal cord injury care is fully managed and regulated by the Care Quality Commission (CQC).
From your very first phone call to our friendly team, every aspect of your home care service is independently monitored and regulated by the CQC and Care Inspectorate Wales (CIW).
Why is being a regulated company important?
Why is being a regulated company important?
Our service is regularly monitored, inspected and regulated by an independent body
Why do we choose to be regulated?
We want every customer to have full peace of mind that their care is approved by a regulating body
How does regulation affect my care?
Our regulation means that we’ll provide you with high quality care, no matter what
Page reviewed by Deanna Lane, Regional Clinical Lead, on December 14, 2020.