Helping Hands Blog

Tony Christie is a well-known musical legend, famous for some great songs like ‘Amarillo’, ‘Las Vegas’ and ‘Don’t Go Down to Reno’. Now at the golden age of 81, the songbird is joining in with Music For Dementia to support those affected by the condition and reflecting on his journey. Even though he was diagnosed […]

Mitchell’s Story – Evesham Branch  At Helping Hands, we love to keep up to date with what’s going on, how our carers and customers are doing, and how we’re helping to make a difference. We often hear many stories from across the UK of our various customers living life to the fullest. We thought we’d […]

This week’s superstar carer is none other than Jayne Boyle from our Birmingham branch who is celebrating an impressive 20 years of service!  Here at Helping Hands, we love getting to know our carers and showing appreciation for their hard work and dedication. Without employees like Jayne, we wouldn’t be the high-quality, bespoke and compassionate […]

We’re over the moon here at Helping Hands that our Trustpilot reviews have hit an incredible 3,000! That’s 3,000 different ways of thanking our carers, 3,000 ways of improving our service and 3,000 reasons to keep doing what we’re doing. Feedback, both the good and the bad, can lift us and make our carers feel […]

In 2023 an independent ethical practices review of Helping Hands was carried out by Jane Bladon of Tyler Bladon Practical Ethics, and we’re pleased to say that we came out with a glowing report. We take our responsibilities as an employer very seriously and everything we do at Helping Hands is tailored to making sure […]

Helping Hands has scored an Employee Net Promoter Score (eNPS) of 50 in the recent survey, overtaking top brands including Google and Netflix (June 2022). Employee Net Promoter Score measures employee satisfaction and highlights how likely you are to recommend the company to your friends and family. It is calculated on a scale of -100 […]

Helping Hands Home Care have received the highest rating possible from Alzheimer’s Society for their commitment to dementia-friendly spaces. Watch the branch walk-through here. In a recent audit conducted by Alzheimer’s Society, the Rothwell branch, near Leeds, received a level 1 rating out of 4, where the environment provides the best possible opportunity for people […]

We are excited to announce that we have recently hit 1,000 reviews on Trustpilot! We are extremely grateful to everyone that has ever left us a review – good or not so good – as it enables us to work with the feedback we have to maintain and improve our services. Rated Excellent On Trustpilot […]

Helping Hands Home Care have announced a brand-new 12-month partnership with the British Heart Foundation (BHF). The home care provider has committed to raising £60,000 to mark the charity’s 60th birthday year this July with fundraising activities such as staff sporting challenges, the BHF’s famous Dechox chocolate challenge and with events in their local branches. […]

Our home care Redditch Branch has recently teamed up with local schools and nurseries to create handmade artwork and letters from the children to our elderly Redditch and Bromsgrove customers. Understanding the impact that COVID-19 had on many of his customers who were separated from loved ones, Miguel Camelo, Branch Manager, reached out to local […]