Care Companies in Middlesbrough
‘Because, life is better at home’
We are proud to work alongside many key partners in the care industry
We know what you’re going through We know how difficult things can seem
When things get too much to manage on your own, we’re here to step in with expert, compassionate care in your home. In the 35 years we’ve been providing care, our kind, empathetic carers have helped thousands of people with a wide range of needs and preferences to maintain an independent, comfortable lifestyle. When a loved one is no longer able to manage on their own, we’re here to step in with expert, compassionate care in their home. In the 35 years we’ve been providing care, our kind, empathetic carers have helped thousands of people with a wide range of needs and preferences to maintain an independent, comfortable lifestyle.
How we can help
We help thousands of families across the UK with home care every year. Here are some of the ways we make an impact to your lives:
Stability
Having a constant source of support means you don’t have to worry about what the next day holds Having a constant source of support means your loved one doesn’t have to worry about what the next day holds
Companionship
You will benefit from having a friendly face to keep you company at any time, day or night Your loved one will benefit from having a friendly face to keep them company at any time, day or night
Family independence
With bespoke support from our dedicated care team, you can retain your independence in your own home. With bespoke support from our dedicated care team, the whole family can enjoy more independence and flexibility
Security
A carer can provide valuable, round-the-clock security, especially if you’re living alone A carer can provide valuable, round-the-clock security to a vulnerable loved one
Family relief
Our holistic care plans provide much-needed relief to concerned family members
Assurance
You know you’ll be in the expert hands of a compassionate, fully-trained carer You know your loved one is in the expert hands of a compassionate, fully-trained carer
Our care services
Our two Home Care options:
Flexible care to suit your timetable
Visiting care
Visits from a team of local carers from 30 to 60-minute calls throughout the day or night, as little or often as you need.
- Flexible care to suit you
- Visits from 30 minutes
- Local care team
Placements that fit in with your lifestyle Placements that fit in with your loved one's lifestyle
Live in care
Round-the-clock support from a dedicated carer that will live with you to provide in-depth care and companionship. 24/7 support from a friendly carer who will live with your loved one to provide in-depth care and companionship.
- 24-hour support
- Stay in your own home
- Carer to match your needs
The better alternative to care homes
Finding the right care provider for your family can take time, but one thing is for certain: if your loved one wants to remain at home, they can. Live-in care from Helping Hands serves as a viable alternative to residential care, and here’s why:
Our bespoke care packages
Find care to suit your exact needs
Dementia care
Specialist care from our trained teams so that you can live well with dementia in your own home. Specialist care from our trained teams so that they can live well with dementia in their own home
Palliative care
Support for you and your loved ones so that you can reside at home in your final days and be cared for. Support for your loved one so that they can reside at home in their final days and be cared for
Cancer care
Care to support you and your diagnosis - from companionship to clinical interventions. Care to support your loved one and their diagnosis - from companionship to clinical interventions
Elderly
Retain your independence with a little help with housework, shopping and personal care from our friendly team. Helping with housework, shopping and personal care to support your loved one’s independence
Stroke care
Aftercare to assist you at home, so that you can recover surrounded by familiarity and in comfort. Helping with housework, shopping and personal care to support your loved one’s independence
Respite care
Short-term care to allow your regular carer to take a break or if you need temporary support. Short-term care to allow a regular carer to take a break, or if temporary support is required
Disability care
Short-term care to allow a regular carer to take a break, or if temporary support is required Assistance with physical and mental additional needs to allow your loved one to live life on their own terms
Parkinson's care
Minimise the disruption of Parkinson’s on your life with dedicated support at home. Minimise the disruption of Parkinson’s on their life with dedicated support at home
What's included
Quality care guaranteed every day
Personal care
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Personal care
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This can include things like helping you to bathe, get dressed, toilet and continence care, and assisting you in matters of personal hygiene, such as shaving or applying makeup. A big reason why many people opt for live-in care is so that they have round-the-clock assistance with routines such as toileting, bathing and dressing.
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Household chores
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Household chores can include tasks like vacuuming, doing the laundry, cleaning, and other time-consuming activities which less mobile people may need assistance with. Taking care of the time-consuming tasks around the home gives your loved one the chance to spend more time doing things they enjoy and seeing friends and family.
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Meal preparation
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Healthy, nutritious and tasty meals can play a key role in enjoying a better quality of life. You might ask your carer to cook a full meal for or just prepare a light bite for you to eat when you’re ready. Healthy, nutritious and tasty meals can play a key role in enjoying a better quality of life. Your loved one may ask their carer to cook a full meal, or just prepare a light bite for when they’re ready.
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Running errands
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Our friendly carers are on hand to collect your shopping, pick up your prescriptions or take you to appointments. Our friendly carers are on hand to collect your loved one's shopping, pick up prescriptions or take them to appointments.
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Medication
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If you are living with a medical condition, you may need gentle reminders so that you don’t forget to take medication or assistance to administer creams, tablets or lotions. If your loved one is living with medical condition, they may need gentle reminders so that they don’t forget to take medication, or assistance to administer creams, tablets or lotions.
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Companionship
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One of the responsibilities of a live-in carer will be to ensure you're not left feeling isolated or unsupported. Companionship might mean sitting down for a cup of tea while you watch a quiz show together, or getting a bit more adventurous and heading out for a day trip somewhere. One of the responsibilities of a live-in carer will be to ensure your loved one isn’t left feeling isolated or unsupported. Companionship might mean sitting down for a cup of tea while they watch a quiz show together, or getting a bit more adventurous and heading out for a day trip somewhere.
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Pet care
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One of the benefits of staying at home for care is that you’re not parted from your furry friends. Our carers can take your pets for walks and ensuring they're properly fed. One of the benefits of a loved one staying at home for care is that they’re not parted from their furry friends. Some of our live-in carers help out by taking pets for walks and ensuring they're properly fed.
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Mobility assistance
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You may need help accessing certain parts of your home, and support with strenuous activities like getting out of bed. A live-in carer will provide safe and effective mobility assistance. Your loved one may need help accessing certain parts of their home, and support with strenuous activities like getting out of bed. A live-in carer will provide safe and effective mobility assistance.
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Nurse-supported care
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If you have a more complex health condition where you need clinical interventions, you may require nurse-led care. A specially-trained carer will provide the right care for your needs. If your loved one has a more complex health condition where they need clinical interventions, they may require nurse-led care. A specially-trained carer will provide the right care for their needs.
Leaders in the market
How we compare against the care industry
- A centrally-managed service
Directly employed carers
We want to look after our carers the same way we look after our customers. Directly employing carers mean they receive company benefits, holiday pay and are covered by another carer if absent.
Regionalised service with centralised support
We have a team of regional live-in care managers who will support you and your live-in carer on a regualr basis. We also have dedicated support teams at our head office, providing extra reassurance for all.
Dedicated care managers in every branch
Having often worked their way up through the company from carers, our local managers have a wealth of experience in managing care packages, so they understand how people wish to be cared for in their own homes.
Standardised training across the company
All of our carers develop their skills through the same programme of accredited learning, so you’ll always receive the same high level of care from us regardless of your location.
- A fully regulated service by the CQC & CIW
Independent Inspections
Audits conducted by a regulatory body to give you peace of mind that we do what we say we will do by providing a safe, responsive and well-led service.
Fully-vetted and approved carers
Our carers are vetted and checked through a robust recruitment process, including an enhanced DBS check, alongside standardised training across the company.
Comply with regulatory standards
We have to comply with regulatory standards to maintain our registration, meaning full reassurance that you are receiving a high standard of care.
Regulated training for all our carers
Training for all carers and staff is in line with the Care Certificate, meaning our employees are trained to a nationally-recognised standard before they work unsupervised with our customers.
- A centrally-managed service
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Helping HandsUnregulated care
Directly employed carers
We want to look after our carers the same way we look after our customers. Directly employing carers mean they receive company benefits, holiday pay and are covered by another carer if absent.
Regionalised service with centralised support
We have a team of regional live-in care managers who will support you and your live-in carer on a regualr basis. We also have dedicated support teams at our head office, providing extra reassurance for all.
Dedicated care managers in every branch
Having often worked their way up through the company from carers, our local managers have a wealth of experience in managing care packages, so they understand how people wish to be cared for in their own homes.
Standardised training across the company
All of our carers develop their skills through the same programme of accredited learning, so you’ll always receive the same high level of care from us regardless of your location.
- A fully regulated service by the CQC & CIW
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Helping HandsUnregulated care
Independent Inspections
Audits conducted by a regulatory body to give you peace of mind that we do what we say we will do by providing a safe, responsive and well-led service.
Fully-vetted and approved carers
Our carers are vetted and checked through a robust recruitment process, including an enhanced DBS check, alongside standardised training across the company.
Comply with regulatory standards
We have to comply with regulatory standards to maintain our registration, meaning full reassurance that you are receiving a high standard of care.
Regulated training for all our carers
Training for all carers and staff is in line with the Care Certificate, meaning our employees are trained to a nationally-recognised standard before they work unsupervised with our customers.
Why Helping Hands?
Even more reasons to choose us
Strong family values
Our company has been built on family values since the get-go, and we treat our carers and customers as such.
Over 60,000 families
There’s a reason why so many people opt for us to be their home care provider of choice: trust, kindness and responsiveness.
Over 6,000 carers
We are equipped to employ, train and retain our carers and look after them, which ensures they deliver the best possible care to you. We are equipped to employ, train and retain our carers and look after them, which ensures they deliver the best possible care.
Dementia specialists
We have a team of dedicated dementia experts and champions to support our carers in delivering the best dementia home care.
35 years of experience
We’ve been caring for people in their own homes for over 30 years, so we really do know what it takes to provide exceptional care.
Team of experts
We have a dedicated team of registered nurses who oversee complex care and are able to facilitate detailed training for carers.
Amazing carers, delivering quality care in your home
We are committed to looking after our carers as much as we are looking after our customers. Being a carer is more than just a job.
