Living in your own home
Stay at home with our live in care
Live-in care lets you live independently while maintaining a necessary level of support.
Nicola came to Helping Hands through her transition from residential college into adult care services. Having found and adapted her own flat, Nicola initially tried visiting care, but soon discovered that this did not meet her expectations of independent living, as it meant relying on her family for extra support. So, she approached social services to help appoint a live-in provider.
Jo has been Nicola’s main support worker since 2009 and it’s clear that it’s a partnership which works well. Whilst Jo keeps the flat clean and tidy, things such as meal planning are a joint effort.
Supporting your independence out and about
Nicola’s live-in carer drives her to visit loved ones and accompanies her on days out.
Having a driver is imperative to Nicola’s independence and they make frequent shopping trips or go to the cinema. Together they often go and visit Nicola’s family in St Helens, with more recent excursions including ventures to Blackpool.
Underpinning all of the social outcomes is Jo’s management of Nicola’s complex personal support needs. This gives Nicola the confidence to go out in public and to truly enjoy the things she loves doing without worrying about her well-being.
Live in, live out care
We’ve been supporting Tracey to live independently in her own home since 2005. With an individualised service which incorporates both hourly and ‘live-in, live-out care’, Tracey’s care package is a great example of how Helping Hands provides a truly person-centred service.
Tracey aims to lead an independent life with maximised choice and autonomy. She has a Helping Hands carer who is on call at night, and daily support to help at key times. Whether it be shopping, socialising with friends or a spontaneous trip to the pub, her carers provide first-rate continuity of care and self-sufficiency.
What makes us different?
At Helping Hands, we pride ourselves on delivering a compassionate live-in care service that is fully tailored to your personal needs and preferences. Our live-in carers will go above and beyond to ensure you’re completely comfortable and content in your own home.
A fully managed care service
Our service is fully managed, with all live-in carers employed directly by us – each expertly trained and passionate about your care
35 years of home care expertise
Since 1989, our home care has been helping customers across England and Wales to maintain their independence and preferred lifestyle at home
Guaranteed high quality care
We don’t use agency staff as we want to ensure all of our carers are trained to our high standards before administering care
Fully regulated by the CQC / CIW
Here at Helping Hands, our live-in care service is fully managed and regulated by the Care Quality Commission (CQC).
From your very first phone call to our friendly team, every aspect of your home care service is independently monitored and regulated by the CQC and Care Inspectorate Wales (CIW).
Why is being a regulated company important?
What is a regulated care service?
Our service is regularly monitored, inspected and regulated by an independent body
Why do we opt for regulation?
We offer a regulated care service because we want every customer to always have full peace of mind
What does regulation mean for me?
Regulation gives you a guarantee that your care adheres to or exceeds care industry standards
Let the numbers do the talking!
Rated as the best home care provider in the UK with over 3150 official Trustpilot reviews.
Page reviewed by Rebecca Bennett, Regional Clinical Lead, on July 25, 2024.
How we wrote this page
This page has been produced referencing key insights and data from external experts, trusted medical sources and our team of in-house specialists. We have worked hard to ensure that all information is as accurate as possible and reflects current consensus at the time of writing and reviewing.