Mental Health Care
Person-centred mental health care and support
A mental illness diagnosis can be life changing, but you don't have to lose your independence.
We understand mental illness can affect people in different ways, each bringing their own unique challenges. At Helping Hands, we can help people with many different types of mental illnesses through a fully trained and dedicated carer supporting you at home.
We take the emotional well-being and dignity of the people we care for extremely seriously. By supporting people to live in their own home, we often see a positive impact on self-confidence.
Our approach to mental health care
At Helping Hands, our mental health care is always tailored to the individual.
In the UK, one in four people experience some form of mental health illness. We recognise that relying on a stranger to care and support you and your loved one isn’t always the easiest step to take. However, our compassionate live-in carers provide guidance, support and 24/7 care, giving you peace of mind.
Our mental health support includes:
Unique carer matching
We always take the time to get to know you as an individual before assigning a private carer. We don’t just look at a carer’s experience and knowledge, we carefully hand-pick your carer to ensure there are mutual interests, hobbies, likes and dislikes alongside a similar sense of humour.
Care that’s built around you
We know that keeping your freedom is really important, so our carers will work around your routine to deliver support that’s unique to you. Whatever your preferences, our home care options are completely flexible. Carers can visit as often as you like, from 30-minute calls through to live-in care.
A team of good listeners
When you’re living with a mental health condition, open communication is key. We encourage regular feedback and reviews are carried out with individuals, their family and the circle of support. Read some of the feedback our customers are sharing about how our home care services are helping them.
Support from the UK’s foremost home care provider
When you partner with Helping hands for home care, you’re choosing a care provider who have over 30 years’ experience in providing specialist support to people up and down the country. In that time, we’ve developed a care service that truly gives our customers the chance to live the life they deserve.
How can a carer support you?
Our wonderful carers all receive training in supporting people with a wide range of needs.
Receiving care at home for a mental health condition can enable you to live life more independently and on your own terms, knowing that you’ve got someone there to support you practically, physically and emotionally. Whether your carer is just popping in a few times a week or several times every day, they can support your independence in a number of ways. Please note that there may be some instances such as:
Condition-led care
A carer can help you manage the symptoms of your mental health condition with tailored care that focuses on your needs
Emotional support
Mental Health carers are there as a friendly, reliable companion who can spend quality time chatting about anything and everything
Helping with work or university
If you’re a student or in employment, a mental health carer can help you get in the right frame of mind to do a great job
Housekeeping assistance
A little extra help with cleaning, tidying and other chores can go a long way to reducing stress levels and giving you time for yourself
Accompanying you out and about
Whether it’s visiting loved ones, popping to the park or going on holiday, a carer can help you travel safely and confidently
Looking after pets
Your carer can help feed and walk any pets you might have, providing you with another source of emotional support and comfort
Oscar’s story: Life on the farm
Oscar, born and raised on the farm, has been receiving visiting care from Helping Hands for approximately 12 months now. It’s a solution that allows Oscar to deal with his mental illnesses and feed his beloved pigs, daily. He was diagnosed with Asperger’s, Dyslexia and OCD, but wanted to maintain his rural life. With help from his carer, Sadie, Oscar can manage the farm without his conditions getting in the way.
Oscar explains, “It’s nice to have a friend to chat to” whilst he’s feeding the pigs, walking the dogs and carrying out general farm duties. He adds, “talking has really helped me to open up”.
The cost of mental health care
Our care prices will vary depending on your personal needs and location, but we’ll always make sure your costs are fully transparent and easy to understand.
Live-in care is a cost-effective care solution that gives you round-the-clock support in the comfort of your home.
Visiting care offers you flexible, personalised support throughout the week at the times that best suit you.
Fully regulated by the CQC/CIW
At Helping Hands, our mental health care service is fully managed and regulated by the Care Quality Commission.
From your very first phone call to our friendly team, every aspect of your home care service is independently monitored and regulated by the CQC and Care Inspectorate Wales (CIW).
Why is being a regulated company important?
What does regulation mean?
Our service is regularly monitored, inspected and regulated by an independent body
Why do we choose to be regulated?
We want every customer to have full peace of mind that their care is approved by a regulating body
How does regulation affect my care?
Our regulation means a guarantee that we’ll provide you with high quality care, no matter what
How to arrange mental health care
At Helping Hands, we’re committed to making every step of the care journey as straightforward and stress-free as possible. Talk to our team today to begin your journey.
Speak to our team
Call our friendly team to discuss your options and ask any questions you may have
Free home care assessment
Your local Helping Hands manager will visit you to discuss your care requirements
Find your carer
We’ll match you with a carer who has the experience and skillset for your needs
Page reviewed by Rebecca Bennett, Regional Clinical Lead, on November 30, 2021.