Sally Tomkotowicz

Arranging the right care and support for our customers and their families rarely just ‘happens’ – there is a lot to consider. It is incredibly important that we get this right, that we ensure the customer and the things that are important to them are at the forefront of the package of care we put […]

On Wednesday the 1st of February, we were delighted to open our first ever hourly home care branch in Wales. The new branch in Beulah Road, Cardiff held a grand opening reception, which was attended by many of our existing customers and carers. Chief Executive Tim Lee was also in attendance, who welcomed and thanked […]

Experienced nurse, Levante, joined us this month to become a live-in carer, all the way from the beautiful and historic Transylvania. A considerate and warm-hearted person, we caught up with Levante to learn about his journey and why he decided to join Helping Hands. What makes a Helping Hands carer so special is their dedication […]

On January 25th, we celebrated the launch of our new Harrow branch on College Road, with a well-received grand opening reception. The reception was attended by many of Helping Hands’ customers and carers, who all enjoyed the sandwiches, cake and conversation. Chief Operations Officer Ben Lee was also in attendance, who welcomed and thanked everyone […]

Our carers come to us from all walks of life and have some amazing stories to share. Though they all have different stories to tell, they all have one thing in common; they love to care! Ricardo Granado came to Helping Hands having grown up on the other side of the world in Australia. Originally […]

Picture when you started a job for the very first time. How did you feel? Nervous? Excited? Now imagine travelling hundreds of miles to find your dream job on the other side of the world. Would you do it? That is exactly what one of our new live-in carers did! Mareta Saolotoga was born in […]

When circumstances change suddenly, getting the right home care services in place as effectively as possible is vital. In 2015, it was reported that waiting for the right home emergency care was the main reason for a delay in a person’s care leaving the hospital. Whether your loved one is being discharged from hospital or […]

‘Care’ – “the provision of what is necessary for the health, welfare, maintenance, and protection of someone or something.” Though this is the dictionary definition of care, we believe there is more that should be included; caring for someone else should be person-centred and built on listening and understanding what our customers need. In order […]

Caring for others might not always be easy, but it is incredibly rewarding and can create special moments for both the carer and the person they support. Over the Christmas period, carers from our Warwickshire branch went the extra mile to show our customers just how much they mean to them. Warwickshire Live-in Care Manager […]

Christmas is a magical time for our customers and our carers, and there was plenty of festive cheer to celebrate the wonderful work that our carers do at our Wimbledon branch this year. Rebecca Terrell (Branch Manager), Jacky Allday (carer) Lauren Durrand (carer) all enjoyed turning the branch into a grotto to delight their carers. […]