Home care in Melksham

Our approach to home care is to make sure the care recipient is provided with a package of care that is completely tailored around their personal needs, wishes and circumstances, so that they’re receiving support that genuinely focuses on the things that are important to them. Many care providers simply adopt a one-size-fits-all style to care, which leaves a lot of stones unturned and doesn’t always address the specific needs that may be present with a complex condition such as a type of dementia. From your very first phone call to our friendly team, we’ll make sure we have a comprehensive understanding of any particular requirements you may have, and we’ll get to know all the little details about how you might like things to be done around the house so that it doesn’t feel like home care will involve a major change in your way of life.

Helping Hands are a private care provider, rather than a care agency, which means we can guarantee we never use third-party carers and every single one of our carers is directly recruited, vetted, trained and paid by us. Our care services are fully managed, which means that if your regular carer is taken ill or goes on holiday, we’ll always provide another Helping Hands carer to cover their absence, and you’ll have the constant support and counsel of your local care manager who will be able to assist with any issues or queries you may have. Many care agencies require you to handle payments to your carer, resulting in a lot of extra work and lots of time-consuming admin. At Helping Hands, we believe that a care journey should be straightforward and stress-free, which is why we take care of all the behind-the-scenes bits for you and allow you to instead benefit from the dedicated support provided by our truly wonderful carers.