Home care in Matlock
Visiting care and home care in Matlock
Our Matlock team can provide dedicated home care to people with a wide variety of support needs. Whether you’re living with a complex medical condition that requires specialist attention, or simply need someone to pop in a few times a week to help with the housework and provide a bit of companionship, our wonderful carers would love to assist. We passionately believe that when the need for additional support arises, remaining at home is nearly always the best option.
Home care gives you flexibility over the type and level of support you receive, as well as allowing you to continue living life on your own terms and to the beat of your own drum. We’d love to hear how we can help you or a loved one to continue enjoying the quality of life you deserve through our person-centred, CQC-regulated home care services.
Quality care provided in your own home
Home care from our Matlock team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Matlock care team
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Matlock to ensure our customers receive the best possible live in and home care service.
Other care we provide
High quality home care in Matlock
A care plan with Helping Hands is fully tailored to your personal needs, meaning you won’t have to worry about ever being left feeling isolated or unsupported. We pride ourselves on our person-centred approach to our care – your package of care is in your hands, from setting your own bed-times to choosing what meals you’d like your carer to prepare for you. We know that everyone’s on their own unique care journey, which is why our care experts in Matlock will provide you with an assessment of your needs and take the time to fully understand your condition and circumstances before offering you a care plan that gives you the perfect type and level of support.
24/7 live in care support
One of the areas of care in which our Matlock team specialise is live-in care, where one of our wonderful carers will come to your home and provide round-the-clock support. Live-in care is a great option for anyone who might need constant attention and assistance, but doesn’t wish to move into a residential care home. Inviting a stranger into your home to live with you can be a daunting step to take, which is why we put steps in place to help you choose a live-in carer who matches your personality and interests – meaning you’ll have a trusted companion, as well as a compassionate carer. Your live-in carer will be able to assist around the home in just about any way you might require, from helping you dress, bathe and toilet, to preparing delicious meals and taking the dog for a walk.
Why Helping Hands is better than a care agency in Matlock
We’re a private care provider rather than a care agency, which means that we never hire carers externally and your care will never include any unexpected costs or hidden fees. Many agencies will simply introduce you to a carer and then expect you to handle paying them, which means a lot of fiddly, time-consuming paperwork on your behalf. We firmly believe that home care should be as straightforward and stress-free as possible, so from the get-go we’ll handle every aspect of your care – including providing cover if your regular carers are unable to attend their scheduled visits. We also guarantee that all of our carers are enhanced-DBS checked, and have received our industry-leading carer training.
Qualified carers providing a variety of care services in Matlock
Our wonderful Matlock carers truly are exceptional people who are passionate about helping every customer to experience the best possible quality of life. We’re extremely selective about who we recruit to be a Helping Hands carer, only ever hiring people who share our company-wide values of kindness, compassion and empathy, and every new carer must undergo rigorous background checks before starting with us to ensure they’ll be a perfect fit for you. Then, when they join the team, all carers enrol on our industry-leading carer training programme, which equips them to provide a wide range of care services to people with varying needs.