Home care in Heywood
Visiting care and home care in Heywood
Considered a jewel in the crown of the Greater Manchester area, the town of Heywood was built up in the 19th century around the area known as Heap Bridge. As the railway became established in the period it brought many Irish construction workers to the area and their accents would make people think they were calling it ‘Ape Bridge’. This is how the town ended up with its rather distinctive nickname of ‘Monkey Town’.
Helping Hands are all about tradition as we’ve an impressive heritage behind our own name. Established in 1989 to support people who wanted to remain as independent as possible in their own homes, we’ve spent the last four decades doing just that. Because we manage all of our customers’ care packages ourselves and all of our visiting and live-in care services are fully regulated by the Care Quality Commission and Care Inspectorate Wales, you and your loved ones will always be confident in the care we’re delivering.
Quality care provided in your own home
Home care from our Heywood team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Heywood care team
Branch Care Manager
My roles and responsibilities as registered branch manager is ensuring the day-to-day management of my branch, to ensure efficient high-standard care in a person-centred way that also meets all our customers needs whilst following appropriate policies and procedures. I believe strong communication and valued staff support us in this, enabling the opportunity for profitable growth with new business opportunities. I joined the care sector when I was only eighteen, and nothing else I did felt as good as truly making a difference in someone's life. Providing that dignity, support and respect and being involved in sometimes challenging and rewarding times with those in our care, provided me with a passion that couldn't be matched anywhere else. I am still new to Helping Hands and getting to know everyone, however each person I have met has proved that the company works to the same values and key responsibilities. Each person cares about our customers and standing out as kind, high standard and efficient care company within the community. I am an outgoing and passionate person who does almost anything I set my mind to (some would also say stubborn!) and I love to run, hang out with my daughter and walk our dog.
Regional Care Director, North
Area Care Manager, North
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Heywood to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other care we provide
High quality home care in Heywood
Our care packages are designed exclusively for our customers’ needs, which is why you won’t find two the same. We see all our customers as individuals and believe in person-centred care for everyone, which is why we have so many five-star reviews on Trustpilot from satisfied customers and their loved ones. We are proud of our care delivery as ever since we were established we’ve held the same values for promoting independence dear to us. No matter what you need at home or in the community, we can help.
24/7 live in care support
Live-in care builds on the amazing support that our visiting carers provide, providing another level of outstanding support for our precious customers. By living in your home with you, your carer provides constant companionship and the reassurance that you’re never left alone, which also gives your loved ones peace of mind. We design all of our care packages around your exact needs, so whether you have complex care requirements or you’d just appreciate someone being in the house around the clock, live-in care will give you exactly what you need.
Why Helping Hands is better than a care agency in Heywood
While we’re not criticising care agencies as they fulfil a role in care provision, we’re not a care agency and never have been. We’re a private home care company and proud to be so, as our fully regulated services are of the very highest quality and always have been. This matters because some agencies will only ‘introduce’ you to a carer, charge you a fee for doing so and then expect you to manage everything else yourself. We don’t do that – we manage every aspect of your care journey from the very first time you contact us.
Qualified carers providing a variety of care services in Heywood
Our carers are amazing – and that’s not just us saying that, it’s the positive reviews that we get sent every day telling us so. We want our carers to be happy and motivated in their work but also to feel valued, which is why we give them opportunities to develop their careers and build on their knowledge and skills. We also offer higher than average salaries, plenty of perks, and the chance to gain qualifications if they wish. We champion our carers because they look after our customers so well, and we’re proud that so many of our managers began their careers as carers with us.
Branch information
Albert Street,
Oldham,
Great Manchester,
OL8 3QL