Our home care services will be tailored to your exact requirements, whether you require visiting or live-in care. Visiting care will see our carers coming to you as often as you need them, at prearranged times of the day for a duration that suits you, whereas live-in care means your carer will reside in your home with you, for around the clock support.
All of our packages will mean you get individualised, bespoke support in your home with every aspect of your daily routine, such as personal care, meal preparation, mobility, medication, companionship, housework, and accessing the local community. Your care package will be accompanied by a support plan that will ensure your every need is taken care of, so your carers will always be able to keep you at the centre of your care journey.
Domiciliary care
Care in your own home – or domiciliary care as it’s properly known – is a person-centred way of delivering care, as you don’t have to move into a nursing home to receive the essential care you need. You can remain in the home you love, being cared for by loved ones and a professional care company such as Helping Hands, which will benefit you physically and emotionally thanks to being able to stay in the place that means the world to you. You can look out on views you love, enjoy a garden you may have planted over decades, or watch your grandchildren playing, all while receiving the care you need.
We are able to call ourselves home care experts because we have been providing the highest levels of support for our customers since 1989. This means that when we say we understand how to best care for people in their own homes, it really is the truth. Over the years we’ve grown to almost 150 local care teams in branches throughout England and Wales, plus managers in the field who all support our carers to deliver the highest standards of care, every single day.
When we select people to become Helping Hands carers we only choose those who have naturally evident qualities of compassion and kindness, as we will provide excellent training for every practical skill our carers will need, however, we cannot train people on how to care from the heart. We know the type of people who will make excellent carers, and these are the sort of people we seek out locally, from each of our branch’s selection days. You and your loved ones can be sure of our consistent standards of care delivery too, as we’re fully regulated by the Care Quality Commission and Care Inspectorate Wales, meaning you can have full confidence in every aspect of our service.
If you would like to learn more about care at home in the Welling area, our customer care team are available seven days per week to answer all your questions. Alternatively, you can contact us via our website, and we’ll happily call you back a time convenient to you.
