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CQC & CIW Regulated
Receive care in 24 hours
Rated excellent on
Industry leading carer training

Take a break,

knowing your loved

ones are in trusted hands

Start your journey with us today…
Looking for a job?

We can provide live-in care in as little as 24 hours!

0330 037 6958

How to begin your care journey

1. Speak to our team

Call our team of experts on 0330 037 6958 to talk through your options and any questions you may have regarding your care.

2. A free home care assessment

Your local Helping Hands manager will visit you to discuss your requirements and learn about the type of care you’re after.

3. Create a bespoke care package

We'll ensure you have the right care and support in place that fits around your needs and preferences.

Our services

International carer helping elderly lady around the garden
24-hour support

Live-in care

As a viable alternative to residential care, live-in care is the perfect solution for round-the-clock support in your own home.

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Elderly lady in bed with hot drink female carer purple uniform
Regular and reliable

Hourly visiting care

From 30 minutes per week to regular visits throughout the day, visiting care provides the support you need, whenever you need it.

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Man with glasses blazer and hot drink male carer in foreground
Specialist support

Dementia care

As one of the UK's leading dementia home care providers, our dementia care provides specialist support to you and your family.

Learn more

See our full range of home care services.

Independent inspections

Audits conducted by a regulatory body to give you peace of mind that we do what we say we will do.

Fully vetted and approved carers

Our carers are vetted and checked through a robust recruitment process which complies with the regulations.

Comply with regulatory standards

We have to comply with regulatory standards to maintain our registration, meaning our customers are reassured that they are receiving a high standard of care.

Standardised training across the company

Training for all carers and staff is in line with the Care Certificate, meaning our employees are trained to a nationally-recognised standard before they work unsupervised with our customers, providing a safe and responsive service.

Helping Hands
Un-regulated
Helping Hands
Un-regulated
Independent inspections
Audits conducted by a regulatory body to give you peace of mind that we do what we say we will do.
Fully vetted and approved carers
Our carers are vetted and checked through a robust recruitment process which complies with the regulations.
Comply with regulatory standards
We have to comply with regulatory standards to maintain our registration, meaning our customers are reassured that they are receiving a high standard of care.
Standardised training across the company
Training for all carers and staff is in line with the Care Certificate, meaning our employees are trained to a nationally-recognised standard before they work unsupervised with our customers, providing a safe and responsive service.

Who are Helping Hands?

We offer adults of all ages the expert care and support they need to live independently at home.

We’ll work with you and your family to establish your needs and preferences, creating a bespoke care package that’s completely unique to you, from occasional visiting care to 24-hour live-in care.

Elderly lady smiling shirt female carer green top yellow cushions
Male carer purple uniform crouching beside elderly man holding dosette box

Our family values

An endorsed private home care provider for over 35 years with family values at our core.

Helping Hands began as a small family business in Warwickshire in 1989, so we understand the importance of looking after loved ones. It means everything to us - just as it means everything to our customers. Today, as one of the largest and most respected home care providers in the UK, our family ethos still underpins and guides every part of what Helping Hands does and stands for.

When to seek a private carer

Choosing to opt for home care needn't be a daunting decision with our fully-trained, private carers.

It can be a big step to invite someone into your home to care for you, but our friendly and professional private carers will help you as little or as often as you require. Our aim is to help maintain your independence and provide personalised care in a dignified and compassionate manner.

Man in wheelchair blue shirt female carer white top in kitchen

How our live in service compares

Helping Hands
Unregulated care agencies
A centrally-managed service

Directly employed carers

Directly employing carers mean they receive company benefits, holiday pay and are covered by another carer if absent.

Regionalised service with centralised support

Your care team will be local to you, but you and your loved ones have the reassurance of a large infrastructure of support too, thanks to our dedicated centralised support office teams.

Experienced managers in every branch

Our local managers live in the area and have often worked their way up through the company from carers, so they understand how people in the local area wish to be cared for.

Standardised training across the company

All of our carers develop their skills through the same programme of accredited learning, so you’ll always receive the same high level of care from us regardless of your location.

Independent Inspections

Audits conducted by a regulatory body to give you peace of mind that we do what we say we will do by providing a safe, responsive and well-led service.

Fully-vetted and approved carers

Our carers are vetted and checked through a robust recruitment process, including an enhanced DBS check, alongside standardised training across the company.

Comply with regulatory standards

We have to comply with regulatory standards to maintain our registration, meaning full reassurance that you are receiving a high standard of care.

Regulated training for all our carers

Training for all carers and staff is in line with the Care Certificate, meaning our employees are trained to a nationally-recognised standard before they work unsupervised with our customers.

A centrally-managed service
Helping Hands
Unregulated care agencies

Directly employed carers

Directly employing carers mean they receive company benefits, holiday pay and are covered by another carer if absent.

Regionalised service with centralised support

Your care team will be local to you, but you and your loved ones have the reassurance of a large infrastructure of support too, thanks to our dedicated centralised support office teams.

Experienced managers in every branch

Our local managers live in the area and have often worked their way up through the company from carers, so they understand how people in the local area wish to be cared for.

Standardised training across the company

All of our carers develop their skills through the same programme of accredited learning, so you’ll always receive the same high level of care from us regardless of your location.

Helping Hands
Unregulated care agencies

Independent Inspections

Audits conducted by a regulatory body to give you peace of mind that we do what we say we will do by providing a safe, responsive and well-led service.

Fully-vetted and approved carers

Our carers are vetted and checked through a robust recruitment process, including an enhanced DBS check, alongside standardised training across the company.

Comply with regulatory standards

We have to comply with regulatory standards to maintain our registration, meaning full reassurance that you are receiving a high standard of care.

Regulated training for all our carers

Training for all carers and staff is in line with the Care Certificate, meaning our employees are trained to a nationally-recognised standard before they work unsupervised with our customers.