Welcome to Helping Hands
From regular home visits to full time live-in support, our home care is tailored to you.
Find your local branch
From regular home visits to full time live-in support, our home care is tailored to you.
Find your local branch
Live well in the home you love
If you’re not sure what you need or how care can work for you, call us for a chat or pop into your local branch.
Choose visiting care for support with day-to-day activities or 24-hour live-in care so you can get the help you need
to stay in the home you love. Rest assured that we directly employ all our carers and never use agency staff. Rely on us to arrange and manage the care, and the carers, that are right for you.
Our home care services
For decades, we’ve been helping people live well in the homes and
communities they love.
Find out more about our full range of home care services.
Live-in care
If you need help around the clock, our carers can live with you in your home. You can maintain your independence and have the reassurance of always having someone nearby.
Visiting care
From 30 minutes a week to regular visits throughout the day, our visiting carers can support you with the help you need, from meal preparation and managing medication to personal and nursing care.
Respite care
If you have spent time in hospital and need help at home while you get back on your feet, we’re ready to step in and help. We also provide short-term support if your regular carer needs a break.
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3 simple steps…
How to organise care
Speak to our team
Our friendly, knowledgeable team can answer your questions and talk you through your options. We are available 7 days a week.
Book a free care assessment
Your local Helping Hands care manager will visit you to understand your needs and preferences and discuss how we can help. We can visit you at home, in hospital or even a care home to carry out the care assessment.
Confirm your care package
We create a tailored care plan for you to review. Once you’ve agreed the plan, we can organise care in as little as 24 hours.
Why choose Helping Hands
Great care relies on great people.
Through our rigorous recruitment process we find those special people with the right levels of empathy and compassion to care for your family as we would want our own families to be cared for.
We directly employ every single one of our carers. We’re proud of our training programme and the ongoing support we provide to our people so they feel they can deliver at their best, for you. We never use agency staff.
Supporting families
We’re also here to support families when finding care becomes a family decision. From helping choose the right care on behalf of a loved one to proactively keeping in contact with wider family members when care is in place, we like to keep the lines of communication open so we can respond and adapt quickly if care needs change.
Find out more about why we’re one of the most trusted private homecare providers in the UK.
A fully regulated home care provider
Here at Helping Hands, our service is regulated by the Care Quality Commission (CQC) and the Care Inspectorate Wales (CIW)
This means we need to consistently meet high standards and are monitored by our regulators.
Why is being a regulated care provider important?
Independent inspections of our service, giving you peace of mind
Fully vetted, high-quality carers
Guaranteed training and development for our staff
What to consider
Is your provider fully regulated by the Care Quality Commission (CQC) or the Care Inspectorate Wales (CIW)?
Being a fully regulated company means having to meet stringent quality standards. Reassure yourself before choosing your care provider that they have nationally recognised and accredited carer training as well as robust recruitment and vetting processes. Not all care providers or agencies are regulated.
Does your chosen care provider directly employ its carers?
Care agencies sometimes facilitate an introduction to a carer but then may look to you to employ that person and manage the care. When a private care provider directly employs its carers, the care will be managed for you and you’ll have peace of mind that you will still receive care if your usual carer is ill.
What training and ongoing support do carers receive?
The best care providers ensure their carers have nationally recognised training, access to experienced managers and continuous support to equip them to do their job well.
What CQC rating has your local service been awarded?
Make sure it’s rated Good or Outstanding.
Find your local branch
We provide care across the UK
We provide care across the UK
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Other ways we can help
Request a brochure
Not sure if homecare is for you? Request a brochure and read about our services in your own time.
Request a call
If you’d rather we call you, let us know what time suits you and we’ll be in touch.
Request a visit
Prefer to chat face to face? We can visit you at home, in hospital or in a care home.