Home care in Durham
Visiting care and home care in Durham
In the north east of England lies Durham; a city that is home to historical architecture and a catalogue of famous faces. With Durham University alumni including TV broadcaster Jeremy Vine and writer Bill Bryson, the city is now home to a branch of one of the leading home care agencies in the UK – Helping Hands.
From 30 minute weekly visits to full-time live-in care, our home care team are on hand to help with all levels of care with a package tailored to you. With a flexible package that can change as your needs so, along with a dedication to a person-centred approach to care, you can feel in control as you receive support within the comfort of your own home.
Quality care at home
From short term support to longer term visits and live-in care, our Durham team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Over 155 branches across the UK means we're local to you.
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Our Services
Live-in care
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
- Round the clock 24/7 care
- Handpicked carers selected for their patience, kindness and empathy
- Peace of mind for families
Hourly visiting care
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
- Flexible care to suit your needs and routines
- Support with managing conditions or medications
- Companionship as well as care
Meet the Durham care team
Caitlin Evans
Branch Care Manager
As the Branch Care Manager, it is my responsibility to oversee daily operations, ensure compliance meets the standards expected and that we deliver high-quality, bespoke...
Michelle Dutton
Area Care Manager
I am currently the area care manager for North 1 region and I lead and inspire a fantastic team of branch managers who all share...
Matt Bristow
Divisional Director
As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...
